Return period

Learn about the return period.

Use the following formulas to determine if the product is within the return period:

Product Type	Formula
Physical	Shipped Date + Return Period
Physical and Nothing Required Return Type	Order Submitted Date + Return Period
Digital, Download	Order Submitted Date + Return Period

Where:

• Returned Period—The maximum number of days from the Shipped Date or Order Submitted Date when a customer can return a product. The default is 30 days. Your Digital River representative can update the Returned Period at the site level. This information is not provided in the API. The Returned Period cannot be set at the product level.

• Shipped Date—The date on which the product shipped.

• Order Submitted Date—The date on which the digital download was submitted.