Setting up returns in Global Commerce
Learn how to set up returns in Global Commerce.
The following topics explain how to set up Global Commerce for the Returns API.
API endpoints
The API consumer interacts with the API through the following endpoints:
Production (PROD): https://api.digitalriver.com
Client Test Environment (CTE): https://api-cte-ext.digitalriver.com
PROD and CTE require your API key and secret (if applicable).
Setting up your site in Global Commerce
You must enable your site for self-service returns. To enable this feature, contact your Digital River Account Representative.
Returns API and the Customer Service return functionality
The Returns API has parity with the Customer Service return functionality in Global Commerce. You can expose the Returns API to initiate a return from a non-Digital River-hosted page. Once the return has been accepted, the backend processing runs as expected. The Returns API does not provide additional functionality that is not supported in Global Commerce.
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