Sending an expired credit card notification

Understand why an expired credit card triggers a notification.

This notification triggers before a shopper's credit card information associated with a subscription expires.

If the credit card information expires, automatic subscription renewal will fail. The notification allows you to ask a shopper to update their credit card details before it expires, thereby increasing the card update and renewal success rate for a subscription.

If a credit card transaction fails, see Credit card error and declined information for more information.

Notification trigger

The following classes trigger an expired credit card notification:

  • SubscriptionNotificationTask

  • RenewalReminderNotificationTask

  • AutoRenewalReminderNotificationTask

  • TrialReminderNotificationTask

  • ManualRenewalReminderNotificationTask

  • TrialManaulRenewalReminderNotificationTask

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