Order lookup

Learn how to lookup orders.

The Order Lookup resource lets you retrieve information about an order.

Retrieve the order by order ID and order password

You can retrieve your order. This request requires the anonymous shopper token, an order identifier (orderId), and an order password (password).

cURL

curl --location --request POST 'https://api.digitalriver.com/v1/shoppers/order-lookup?expand=all' \
--header 'authorization: Basic ***\
--header 'Accept: application/json' \
--header 'Content-Type: application/x-www-form-urlencoded' \
...
--data-urlencode 'orderId=order_id' \
--data-urlencode 'password=order_password'

200 OK response

{
  "orders": {
    "order": [
      {
        "uri": "https://api.digitalriver.com/v1/shoppers/me/orders/100009222210019",
        "id": 100009222210019,
        "submissionDate": "2018-05-04T17:12:17.000Z",
        "pricing": {
          "total": {
            "currency": "USD",
            "value": "19.99"
          },
          "formattedTotal": "$13.95"
        },
        "payment": {
          "paymentMethodName": "discover",
          "displayableNumber": "************9876"
        },
        "orderState": "Complete",
        "billingAddress": {
          "uri": "https://api.digitalriver.com/v1/shoppers/me/address/47278020023",
          "id": "billingAddress",
          "firstName": "Automation",
          "lastName": "Tester",
          "line1": "PO BOX 6930",
          "line2": "123",
          "line3": "Suite Line 3",
          "city": "Waconia",
          "countrySubdivision": "MN",
          "postalCode": 5387,
          "country": "US",
          "countryName": "United States",
          "phoneNumber": "099-222-44454",
          "emailAddress": "[e-mail]"
        },
        "shippingAddress": {
          "uri": "https://api.digitalriver.com/v1/shoppers/me/address/47278020023",
          "id": "billingAddress",
          "firstName": "Automation",
          "lastName": "Tester",
          "line1": "PO BOX 6930",
          "line2": "123",
          "line3": "Suite Line 3",
          "city": "Waconia",
          "countrySubdivision": "MN",
          "postalCode": 5387,
          "country": "US",
          "countryName": "United States",
          "phoneNumber": "099-222-44454",
          "emailAddress": "[e-mail]"
        }
      }
    ],
    "totalResults": 1,
    "totalResultPages": 1
  }
}

See the query parameters for more information.

Retrieve the order by email address and the last four digits of their payment card

You can retrieve a customer's current order. This request requires the customer's authenticated shopper token, email address, and the last four digits of their payment card.

cURL

curl --location --request POST 'https://api.digitalriver.com/v1/shoppers/order-lookup?expand=all' \
--header 'authorization: Basic ***\
--header 'Accept: application/json' \
--header 'Content-Type: application/x-www-form-urlencoded' \
...
--data-urlencode 'creditCardLastDigits=last_4_digits_of_their_payment_card' \
--data-urlencode 'emailAddress=shopper's_email_address'

200 OK response

{"orders": {
   "order": [   {
      "uri": "https://api.digitalriver.com/v1/shoppers/me/orders/9999999999",
      "id": 9999999999,
      "submissionDate": "2016-11-02T14:25:06.000Z",
      "locale": "en_US",
      "testOrder": "false",
      "pricing":       {
         "total":          {
            "currency": "USD",
            "value": 13.88
         },
         "formattedTotal": "$13.88"
      },
      "payment":       {
         "paymentMethodName": "discover",
         "displayableNumber": "************9876"
      },
      "orderState": "Complete",
      "billingAddress":       {
         "id": "billingAddress",
         "firstName": "John",
         "lastName": "Doe",
         "line1": "PO BOX 3940",
         "city": "Waconia",
         "countrySubdivision": "MN",
         "postalCode": "55387",
         "phoneNumber": "555-555-555",
         "emailAddress": "[e-mail]"
      },
      "shippingAddress":       {
         "id": "billingAddress",
         "firstName": "John",
         "lastName": "Doe",
         "line1": "PO BOX 3940",
         "city": "Waconia",
         "countrySubdivision": "MN",
         "postalCode": "55387",
         "phoneNumber": "555-555-555",
         "emailAddress": "[e-mail]"
      }
   }],
   "totalResults": 1,
   "totalResultPages": 1
}}

See the query parameters for more information.