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System Status
  • Commerce API
    • Test and use cases
    • Roles and permissions
    • Sending API calls
  • Shopper APIs
    • Shopper basics
      • Common use cases
        • Creating a customer
        • Applying store credit
        • Private store workflow
        • Guest checkout
    • OAuth
      • Authentication
      • OAuth 2.0 APIs
      • Token
      • Access tokens
      • Session-aware access tokens
      • Authorizing a shopper
    • Shoppers
      • Managing shoppers
        • User management
        • Single sign-on (SSO)
        • Data validation
        • Bulk user management
        • Bulk user account export
      • Managing a shopper's account
      • Managing a shopper's address
      • Managing payment options
    • Product discovery
      • Categories
      • Products
      • Product variations
      • Pricing
      • Inventory status
      • Financing
      • Offers
        • Understanding offers
        • How to use point of promotions (POPs)
          • Retrieving all point of promotion offers for a specific product
          • Retrieving all offers for a specific point of promotion
        • How to use offers
      • Private stores
        • Managing private stores
        • Submitting an order for a private store
        • Useful APIs
      • Fulfillment
        • Electronic Fulfillment Service (OFI)
        • Digital rights
        • Digital rights revocation
        • Physical fulfillment
          • EDI X12 832 definition data elements
          • EDI X12 846 definition data elements
          • EDI X12 850 definition data elements
          • EDI X12 855 definition data elements
          • EDI X12 856 definition data elements
          • EDI X12 180-1 definition data elements
          • EDI X12 180-2 definition of data elements
          • EDI X12 180-3 definition of data elements
    • Cart
      • Applying a shopper to a cart
      • Getting the current cart
      • Creating or updating a cart
        • Adding a product to a cart
          • Gifting
        • Capturing the customer's IP address
        • Providing address information
        • Managing the shipping or billing address
        • Providing subscription information
        • Managing payment methods
        • Capturing the Terms of Sale (TOS) acceptance
      • Managing offers in a cart
        • Applying an offer
        • Applying a coupon or promo code
        • Getting all applied offers
        • Removing an applied offer
        • Removing eligible offers
        • Reconciling conflicting offers
        • Dynamic offers/personalization
          • Skipping Global Commerce merchandising offer arbitration
          • Triggering a promotional URL offer
          • Overriding a promotional URL offer discount
      • Pricing
        • Landed cost
          • Mixed cart support
          • Tax-included pretty price
      • Redirecting to a Digital River-hosted cart
      • Configuring taxes
        • Managing tax identifiers
      • Managing shipping options
        • Getting shipping options
        • Providing a shipping discount
      • Managing line items
      • Applying a price override
      • Managing payment sessions
      • Managing web checkout
      • Submitting a cart
        • Initiating a charge
        • Authorization declines
      • Resuming cart submission
      • HGOP2
    • Orders
      • Getting orders
      • Selling entities
      • Retrieving addresses from an order
      • Retrieving line items from an order
      • Order lookup
      • Returns
        • Initiate an authenticated session
        • Setting up returns in Global Commerce
        • Managing returns
    • Subscriptions
      • Retrieve the subscription
        • Getting all orders for a subscription
        • Getting a subscription's pending actions
        • Getting all subscriptions for a shopper
        • Getting a subscription by identifier
      • Update subscription at the next renewal
        • Changing the subscription renewal type
        • Changing the subscription renewal quantity
        • Adding or updating a perpetual unit price
        • Changing the subscription's payment option
        • Changing the subscription's payment source
      • Immediately change the subscription
        • Updating the subscription's shipping address
        • Updating a subscription's billing and shipping email address
        • Cancelling a subscription
      • Immediately apply a midterm subscription change
        • Reducing the subscription renewal quantity
  • Admin APIs
    • Admin basics
      • Available Admin API calls
    • Order management
      • Getting the order's details
      • Downloading the invoice
    • Offer management
    • Refund management
      • Authorization
      • Refund reason codes
      • Creating a satisfaction refund
      • Getting the available refunds for a specific order
      • Getting refunds for a specific order
      • Getting refunds available for a shopper's order
      • Getting the JSON schema for an order refund
      • Managing a refund for a delayed payment method
      • Refund error scenarios
    • Subscription management
      • Retrieve the subscription
        • Getting all orders for a subscription
        • Getting a subscription's pending actions
        • Getting all subscriptions for a shopper
        • Getting a subscription by identifier
      • Update the subscription at the next renewal
        • Changing the subscription renewal type
        • Changing the subscription renewal product
        • Changing the subscription renewal price
        • Changing the subscription renewal quantity
        • Adding or updating a perpetual unit price
        • Changing the subscription's payment option
        • Changing the subscription's payment source
      • Immediately change the subscription
        • Activating a subscription
        • Changing the subscription's external reference identifier
        • Updating a subscription's billing and shipping email address
        • Cancelling a subscription
        • Updating the subscription's expiration date
      • Immediately apply a midterm subscription change
        • Applying a midterm change with price override
        • Reducing the subscription renewal quantity
      • Subscription notifications
        • Updating the subscriber's email address
        • Card Account Updater
        • Sending a payment information change notification
        • Sending an expired credit card notification
        • Sending an invalid payment account notification
        • Sending a payment failure notification
        • Sending a subscription renewal reminder notification
        • Setting up subscription renewal reminders
        • Setting up trial subscription renewal reminders
        • Setting up marketing reminders
      • Using the Expired Card Optimizer
    • Customer management
      • Retrieving customer details
      • Requesting PII removal for a customer
    • Site management
      • Configuring authorized shipping and billing countries
      • Getting a site's authorized billing countries
      • Getting a site's authorized shipping countries
    • Product management
      • Getting started
      • Manage products (asynchronous API)
        • Creating or updating a product
        • Adding or updating a product variation
        • Deploying a product
        • Applying live changes
        • Retiring a product
        • Deleting a product variation
        • Deleting a base or individual product's locale
      • Retrieve products (synchronous API)
        • Getting a product by locale
        • Getting a product variation
        • Getting a product variation by locale
      • Get the task status for a product (synchronous API)
        • Getting the latest information on a product task
        • Retrieving the tasks for a specific product
        • Retrieving the tasks for products
      • Bulk operation
        • Asynchronous bulk operations
          • Creating products in bulk
          • Updating products in bulk
          • Deploying products in bulk
          • Deleting product variations in bulk
        • Bulk product upload (BPU)
        • Bulk Product Export (BPE)
          • Line-item level satisfaction refund
          • Order-level satisfaction refund
          • Auto-created line-item level return product
          • Line-item level return product
    • File management
      • Downloading a file
  • Payments
    • Payments solutions
      • Drop-in payments
        • How Drop-in payments work
        • Drop-in payments integration guide
      • DigitalRiver.js with Elements
        • Elements integration guide
        • Configuring payment methods
          • Configuring Afterpay
          • Configuring Alipay+ (cross-border)
          • Configuring Alipay (domestic)
          • Configuring Amazon Pay
          • Configuring Apple Pay
          • Configuring Bancontact
          • Configuring BLIK
          • Configuring Boleto
          • Configuring CCAvenue
          • Configuring Clearpay
          • Configuring Credit Cards
          • Configuring FPX Online Banking
          • Configuring Google Pay
          • Configuring iDEAL
          • Configuring Klarna
          • Configuring Konbini
          • Configuring Online Banking (IBP)
          • Configuring Online Banking (Korea Bank Transfer)
          • Configuring PayCo
          • Configuring PayPal
          • Configuring SEPA Direct Debit
          • Configuring Trustly
          • Configuring Wire Transfer
          • Common payment sources
          • Common payment objects
    • Supported payment methods
      • Afterpay
      • Alipay (domestic)
      • Alipay+ (cross-border)
      • Amazon Pay
      • Apple Pay
      • Bancontact
      • BLIK
      • Boleto
      • CCAvenue
      • Clearpay
      • Credit Cards
      • FPX Online Banking
      • Google Pay
      • iDEAL
      • Klarna
      • Konbini
      • Korea Bank Transfer (Online Banking)
      • Online Banking (IBP)
      • PayCo
      • PayPal
      • PayPal Billing Agreement
      • PayPal Credit
      • PayPal Pay in 3
      • PayPal Pay in 4
      • PayPal RatenZahlung (Installment Payment)
      • SEPA Direct Debit
      • Trustly
      • Wire Transfer
    • Source basics
      • Managing sources
      • Handling credit card sources
      • Retrieving sources
    • Building payment workflows
      • Flows by payment type
      • Handling redirect payment methods
    • PSD2 and SCA
    • Payment testing scenarios
      • Testing standard payment methods
      • Testing redirect payment methods
      • Testing receiver payment methods
      • Testing the CCAvenue payment method
  • Events
    • Events overview
    • Responding to events
    • Event types
      • Delayed payment event types
        • Delayed payment expired event
          • Boleto
          • Konbini
          • Wire Transfer
        • Delayed payment reminder event
          • Boleto
          • Konbini
          • Wire Transfer
      • Subscription event types
        • Subscription created event
        • Subscription updated event
        • Subscription action processed event
        • Subscription cancelled event
        • Subscription credit card expired event
        • Subscription payment information changed event
        • Subscription renewal reminder event
        • Subscription renewed event
        • Subscription trial converted event
        • Subscription trial renewal reminder event
        • Subscription payment failed event
      • Post-order event types
        • Invoice created event
        • Refund credit memo event
      • Inventory event types
        • Inventory out of stock event
        • Inventory source and management
        • Inventory self-managed updated event
        • Inventory fulfiller-managed updated event
      • Post-order Notification Integration Guide
    • Webhooks
      • Commerce API safelist
      • Searching for a webhook
      • Creating a webhook
      • Using webhooks
      • Editing a webhook
      • Turning webhooks on or off
      • Revealing a webhook's secret
      • Rotating a webhook's secret
      • Viewing the webhook details
      • Deleting a webhook
  • Developer Resources
    • Postman collection
    • Commerce API references
    • Shopper APIs reference
    • Admin APIs reference
    • DigitalRiver.js reference
      • Including DigitalRiver.js
      • Initializing DigitalRiver.js
      • DigitalRiver object
      • Elements
        • Amazon Pay element
        • Apple Pay elements
        • Google Pay elements
        • IBAN element
        • iDEAL element
        • Konbini elements
        • Compliance element
        • Offline refund element
        • Online Banking elements
        • Tax Identifier element
        • Delayed payment instructions element
        • PayPal elements
      • Guidelines for capturing payment details
      • Security
      • Digital River payment objects
      • Error types, codes, and objects
  • General resources
    • Global Commerce
    • Global Commerce
      • Company hierarchy
      • Categories
        • Getting a list of categories
      • Products
        • Product scenarios
        • Individual products
          • Creating an individual product
        • Base product with variants
          • Creating a base product with variants
        • Bundle offers
          • Creating a prorated bundle offer with a subscription
        • Product combination
          • Creating a product combination
        • Gifting
        • Inventory status
      • Customer service
        • Log a shopper's request to remove PII
      • Customers
        • Creating a customer
        • Digital River-maintained customer login
        • Client-maintained customer login
      • Transparent Commerce purchase flow
    • eCompass
    • eCompass documentation
    • Release notes
      • 2024
      • 2024 latest
      • 2023
      • 2022
      • 2021
      • 2020
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On this page
  • Webhook ID
  • Endpoint URL
  • Secret
  • Security practices for webhook data transmission
  • Status

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  1. Events

Webhooks

Learn about the webhooks.

PreviousPost-order Notification Integration GuideNextCommerce API safelist

Last updated 5 months ago

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Webhooks are an essential tool for modern applications, allowing for real-time notification of events. Essentially, they operate as user-defined HTTP callbacks triggered by specific events in a service like Digital River. Digital River sends a POST request to the specified endpoint URL when an event occurs, delivering a payload with the event data. This mechanism enables your application to immediately react to various occurrences such as order updates, changes in subscription status, or refunds, ensuring your system stays in sync with the service events. Through the use of webhooks, developers can streamline workflows, enhance user experience, and maintain up-to-date data across systems without the need for polling.

You can use the page in or the to , , , , , and webhooks. You can also and webhook secrets. When you register your webhook URLs with Digital River, Digital River creates a data object and sends webhook events that notify your application any time an event occurs. The data object includes the type of event and the data associated with that event.

Digital River uses webhooks to notify your application (endpoint URL) when events occur in . A webhook contains the event and timestamp for the event. You can use the Webhooks Service in Global Commerce to , , , and .

Webhook ID

A Webhook ID is a unique identifier assigned to a specific webhook. This ID is crucial for managing webhooks, allowing precise control over operations such as search, edit, enable, disable, and delete. If you need to locate a particular webhook within Digital River's , knowing its Webhook ID will allow you to search for it directly on the Webhook Service page.

Endpoint URL

An endpoint URL is the destination on your server to which Digital River sends webhook events. It's the URL where you receive and process the data payload from an event. The URL must start with http:// or https:// and be capable of returning a 2xx HTTP status code to acknowledge as an acknowledgment of event receipt. Failure to acknowledge events with a 2xx HTTP status code over several days may result in the endpoint being disabled by Digital River. It is important to properly configure and maintain your endpoint to ensure continuous reception and handling of webhook events.

Secret

A secret is a unique key that Digital River uses to sign the payloads sent to your endpoint URL. This signature ensures the integrity and security of the data, confirming that the payload has not been tampered with in transit. You can view and change a webhook's secret from your account settings. Using this secret in your endpoint's verification process is crucial for confirming the authenticity of the received payloads.

You can and a webhook's secret in Global Commerce.

Security practices for webhook data transmission

To ensure the confidentiality and integrity of the data transmitted via webhooks, consider the following practices:

  1. Use HTTPS: Always use HTTPS for your endpoint URLs to ensure that data in transit is encrypted.

  2. Validate payload signatures: Implement payload signature verification using the secret provided by Digital River. This confirms the data has not been altered.

  3. Limit retries: To prevent denial-of-service (DoS) attacks, configure your server to limit retry attempts after unsuccessful deliveries.

  4. IP Safelisting: If possible, from which the webhooks originate to ensure you only accept incoming requests from trusted sources.

  5. Logging and monitoring: Keep detailed logs of incoming webhook traffic and monitor for unusual patterns or failed verification attempts.

  6. Review and rotate secrets regularly: Review and rotate your webhook secrets in Global Commerce to minimize the risk of unauthorized access.

By adhering to these security practices, you can significantly enhance the safety and reliability of your webhook integrations.

Status

The status of a webhook indicates whether it is active and capable of sending or receiving data payloads. By default, the status is disabled, meaning no events will trigger payloads to be sent to the specified endpoint. You can upon creation or change its status manually anytime afterward.

Enabling a webhook is straightforward and does not require additional confirmation. However, to manually , you must confirm this action by entering your case-sensitive username. This safeguard helps prevent accidental or unauthorized changes to your webhook's operational status.

enable a webhook
disable a webhook
Webhook Service
Global Commerce
search
create
edit
enable
disable
delete
reveal
rotate
Global Commerce
search
edit
create
delete webhooks
Global Commerce
reveal
rotate
safelist the IP addresses
Webhooks API