# Delayed payment reminder event The `delayed_payment.reminder` event occurs when a reminder is sent out for an order submitted using the delayed payment CloudPay method and is still awaiting payment. This event reminds the customer of the pending payment to ensure the timely fulfillment of the transaction. It helps maintain effective communication with customers about their payment obligations, potentially reducing the risk of payment delays or defaults. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.digitalriver.com/commerce-api/events/event-types/delayed-payment-event-types/delayed-payment-reminder-event.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.