# Order-level satisfaction refund {% code title="Request body" %} ```xml 2005-12-20T06:00:00.209Z 2005-12-20T06:00:00.209Z 2005-12-21T10:06:11.209Z 1111222223 2005-12-20T06:00:00.731Z 2005-12-19T18:09:59.731Z cageeks Eden Praire US US United States 1234 Happy Street Digital River 55555 MN USD -38.00 USD -38.00 USD 0.00 USD 0.00 USD 0.00 USD 1 visa john.doe@gmail.com Doe John USD -38.00 Eden Prairie US US United States 1234 Happy Lane John Doe 6122223333 55555 mn john.doe@gmail.com 1804676800 RETURN_RECEIPT 0 36229900 S3IP ca 149635200 XXXXXXXXXXXX eTrust® PestPatrol® Anti-Spyware 3- User Electronic Delivery N/A - not available ca Computer Associates International, Inc. Master Fireclick Family PestPatrol string fileSize 21987 string numberOfIPAddresses 100 string catNameImage pestpatrol_bannerimg.gif string Incrementor 1 string pdNameImage pp_watermark2.gif string pdRelatedProducts string userLicenses 10-User string licenseOnly false string fulfiller DSS string downloadType https: string userType New string gameRating Teen string platform Windows string timeFrame 60 string pdSpecifications string downloadAction GET string pdPageTitleText Anti-Spyware string applicationFile PestPatrolv5FullVersion.exe string numberOfDownloads 100 string downloadAdapter com.digitalriver.downloads.adapters.DRHDownloadAdapter string serverLocation wgt.digitalriver.com string packageID 36229800 string pdHeaderText Remove spyware that leads to identity theft and slow PC performance string KXXTY-ECXXL-XMWKL-RIRL1 Eden Prairie US US United States 1234 Happy Lane John Doe 6121112222 55555 TX United Parcel Service 2005-12-20 ca Computer Associates International, Inc. Master OrderLevelSatisfactionRefund DUPLICATE_ORDER 2005-12-20 3104109 3841109 USD 0 USD 0 USD 0 USD -26.38 USD 0 USD 0 USD 0 USD 0 USD 0 USD 0 USD 0 USD 0 KEYRESPRETURNCODE 0 string CustomerNumber1 00482A0303 string clientPartnerExternalReferenceID geeksoncall string companyProgramID 1234 string CustomerNumber3 00482A0305 string CustomerNumber2 00482A0304 string expirationDate 12/19/2006 1:09:58 PM string verificationString 612a76cdb73878e734437e6601b50e32 string 1804679600 RETURN_RECEIPT 0 35184000 PPIP ca 150008400 ETRPP50EDL01 eTrust® PestPatrol® Anti-Spyware Electronic Delivery N/A - not available ca Computer Associates International, Inc. Master longGeeks string numberOfIPAddresses 100 string catNameImage pestpatrol_bannerimg.gif string longOmni string userLicenses Single User string licenseOnly false string downloadType https: string fulfiller DSS string userType New string gameRating Teen string platform Windows string multiPacks string numberOfDownloads 100 string downloadAdapter com.digitalriver.downloads.adapters.DRHDownloadAdapter string serverLocation wgt.digitalriver.com string packageID 36245100 string pdHeaderText Remove spyware that leads to identity theft and slow PC performance string longMicro string weight 2.59 lb string WXXTY-ECXXL-XMWKL-RIREM Eden Prairie US US United States 11303 Prestige Dr John Doe 6121113333 55555 MN United Parcel Service 2005-12-20 ca Computer Associates International, Inc. Master OrderLevelSatisfactionRefund DUPLICATE_ORDER 2005-12-20 3104109 3841209 USD 0 USD 0 USD 0 USD -11.62 USD 0 USD 0 USD 0 USD 0 USD 0 USD 0 USD 0 USD 0 KEYRESPRETURNCODE 0 string companyProgramID 1234 string clientPartnerExternalReferenceID geeksoncall string CustomerNumber1 00482A0306 string expirationDate 12/19/2006 1:09:59 PM string verificationString 07a8272a8f59c60a7b43349370721c4c string 15111009 10616862409 john.doe@gmail.com false USD en_US EndUserCity Minneapolis string EndUserAddress2 string EndUserEmail janedoe@gmail.com string EndUserCountry US string EndUserPwd geek11 string TechnicianID WE3994GE00 string EndUserZipCode 55555 string FranchiseID ME5482GE00 string EndUserFName Jane string EndUserState MN string EndUserAddress1 12345 Happy Street string EndUserLName Doe string EndUserCompName string DPLResult Accept string EndUserPhone string ``` {% endcode %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.digitalriver.com/commerce-api/admin-apis/product-management/bulk-operation/file-downloads/order-level-satisfaction-refund.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.