404 Not Found

404 Not Found Understand the 404 Not Found error codes for the Shopper APIs.

Encountering the 404 Not Found error code is one of the most common issues users face while browsing the web. It indicates that although the server is reachable, it cannot find the specific page or resource the user tries to access. This error typically happens when a page has been removed or moved without redirecting the old URL to the new page or when the user mistypes a URL in the request. Understanding and resolving 404 errors ensure a smooth and user-friendly web experience.

duplicate_offer_identifier

The system gets duplicated offer identifiers (offer ID or offer external reference ID) from the request. The possible error descriptions are as follows:

• Use either offer ID or offer external reference ID in the Applied Offers payload and try again. Provide either the offer ID or the offer external reference ID. You cannot provide both.

duplicate_product_identifier

The system gets duplicated product identifiers (product ID or product external reference ID) from the request. The possible error descriptions are as follows:

• Use either product ID or product external reference ID in the Applied Offers payload and try again.

  Provide either the product ID or the product external reference ID. You cannot provide both.

invalid-offer-id

The offer ID for the request is invalid. The possible error descriptions are as follows:

• The offer ID: {offerID} for the request is invalid. Provide a valid offer ID or Offer external reference ID and try again.The offer ID for the request is invalid.

• The offer external reference ID: {offerId} for the request is invalid. Provide a valid offer ID or Offer external reference ID and try again. The external reference ID for the request is invalid.

no-offer-identifier

The system cannot get an offer identifier (offer ID or offer external reference ID) from the request. The possible error descriptions are as follows:

• The offer ID or offer external reference ID is missing. Provide the offer ID or external reference ID and try again.Provide the offer ID or external reference ID.

• Use either offer ID or offer external reference ID in the Applied Offers payload and try again.Provide either the offer ID or the external reference ID. You cannot provide both.

no-product-identifier

The system cannot get the product identifier (product ID or external reference ID) from the request. The possible error descriptions are as follows:

• The product ID or product external reference ID is missing. Provide the product ID or external reference ID and try again.Provide the product ID or product external reference ID.

resource-not-found

Could not find a [resourceName] resource with an internal ID [resourceId]. The possible error descriptions are as follows:

• A Cart identifier for the provided value of \"298407701971\" is not valid. The cart identifier (cartId) is not valid. Provide the correct value for the cartId and try again.

• Could not find a Line Item with an id of {line item id}

  The system could not find the line item for the provided ID.

• Could not find an Address resource with an id of {invalidId}

  The system could not find the address for the provided ID.

• Could not find an Order with an id of {orderId}

  The system could not find the order for the provided ID.

• Could not find a Payment Option resource with an id [invalidId] The system could not find the payment option resource for the provided ID.

• Invalid site for specified company The company of the site with the provided header siteId and the one with the provided header companyId are different, but they should be the same.

• offer-not-found The specified offer identifier (offerId) was not applied to the cart.

• Cannot find the offer [offerId]. The system could not locate the specific offer identified by the provided offer ID. There could be several reasons, such as a removed, expired, or incorrect offer ID. Verify that you have the correct and current offer ID, and try your request again.

• Cannot find the offer [37061140197]. The error message indicates that the system could not find an offer with the specified offer ID. The offer ID could be incorrect, the offer no longer exists, or it is inaccessible in the current context. Ensure the offer ID is correct, and you have the appropriate permissions or access rights to view or interact with it.

• Site not found The system could not find the provided header siteId. Provide the correct site ID and try again.

• invalid-subscription-id The system could not find the subscription ID. Provide the correct subscription ID and try again.