Deployment error codes

Understand the deployment error codes for the Admin API.

In the complex world of software deployment, encountering errors is common. Understanding what these errors mean is crucial to address and resolve potential issues swiftly. This guide provides a concise overview of specific deployment error codes you might encounter. Each error code is accompanied by a detailed explanation and suggested actions to help you navigate these challenges, ensuring a smoother deployment process. Whether you are dealing with subscription management or configuration issues, this guide is designed to assist you in quickly identifying and resolving common deployment errors.

AUTO_TRIAL_RENEWAL_REMINDER_MUST_BE_LESS_THAN_FREE_TRIAL_PERIOD

The Auto Trial Renewal Reminder must be sent before the Free Trial ends. Set the time interval (in days) for the Free Trial Period that is greater than the number of days for the Auto Trial Renewal Reminder (timeIntervalForTrialReminderNotifications) period.

  • Product 1234567800, en_US: Auto Trial Renewal Reminder (timeIntervalForTrialReminderNotifications) must less then Trial Days (freeTrialPeriod).

CANNOT_ADD_A_SUBSRIPTION_BASE_PRODUCT_TO_ANOTHER_SUBSCRIPTION_BASE_PRODUCT

You cannot add a subscription-based product to another subscription-based product. You can only add variations to the subscription-based product.

  • For downgrade products:

    • Product 1234567800: Cannot add the subscription base product 9876543210 to the Subscription Downgrade Products (downgradeProducts).

  • For upgrade products:

    • Product 1234567800: Cannot add the subscription base product 9876543210 to the Subscription Upgrade Products (upgradeProducts).

  • For transfer product:

    • Product 1234567800: Cannot add the subscription base product 9876543210 to the Subscription Transfer Products (transferProduct).

CANNOT_CHANGE_NUMBER_OF_BILLING_CYCLES

Set up the Number of Billing Cycles (numberOfBillingCycles) before deploying the subscription product

  • Product 1234567800, en_US: Cannot change the Number of Billing Cycles (numberOfBillingCycles) after deployment.

CANNOT_CHANGE_PAYMENT_SCHEDULE_AFTER_DEPLOYMENT

Set up the Payment Schedule (paymentSchedule) before deploying the subscription product.

  • Product 1234567800, en_US: Cannot change the Payment Schedule (paymentSchedule) after deployment.

CANNOT_CONFIGURE_AUTO_TRIAL_RENEWAL_REMINDER_WHEN_FREE_TRIAL_IS_DISABLED

When Free Trial is disabled, you cannot configure the Auto Trial Renewal reminder. Set Free Trial (isFreeTrial) to enabled), and then configure the Auto Trial Renewal Reminder (timeIntervalForTrialReminderNotifications).

  • Product 1234567800, en_US: Cannot configure the Auto Trial Renewal Reminder (timeIntervalForTrialReminderNotifications) when Free Trial (isFreeTrial) is disabled.

CANNOT_CONFIGURE_MANUAL_TRIAL_RENEWAL_REMINDER_WHEN_FREE_TRIAL_IS_DISABLED

When Free Trial is disabled, you cannot configure the Manual Trial Renewal reminder. Set Free Trial (isFreeTrial) to enabled, and then configure a Manual Trial Renewal Reminder (timeIntervalForTrialManualReminderNotifications).

  • Product 1234567800, en_US: Cannot configure the Manual Trial Renewal Reminder (timeIntervalForTrialManualReminderNotifications) when Free Trial (isFreeTrial) is disabled.

CANNOT_CONFIGURE_NUMBER_OF_DAYS_FOR_RENEWAL_PERIOD_IF_PRORATE_IS_DISABLED_ON_OR_BEFORE_EXPIRATION_DATE

Enable Prorate on or before the expiration date (isChangeProductAsRenewal) before you configure the number of days for the Process as renewal (numOfDaysPriorExpirationForChangeProductAsRenewal).

  • Product 1234567800, en_US: Pricing Method: Cannot configure the number of days for Process as renewal (numOfDaysPriorExpirationForChangeProductAsRenewal) when Prorate on or before the expiration date (isChangeProductAsRenewal) is disabled

CANNOT_CONFIGURE_NUMBER_OF_DAYS_FOR_RENEWAL_PERIOD_IF_THERE_IS_NO_UPGRADE_OR_DOWNGRADE_PRODUCT

An upgrade or downgrade subscription product must exist before you can configure the days for the Process as renewal (numOfDaysPriorExpirationForChangeProductAsRenewal).

  • Product 1234567800, en_US: Pricing Method: Cannot configure the days for Process as renewal (numOfDaysPriorExpirationForChangeProductAsRenewal) when there is no upgrade product or downgrade product.

CANNOT_CONFIGURE_PROCESS_AS_RENEWAL_FROM_SUBSCRIPTION_BASE_PRODUCT

If you send an API request via API to set isChangeProductAsRenewal to false for a base product, the isChangeProductAsRenewal will be hidden in Global Commerce. If you accidentally set incorrect data using an API request, you must use an API request to correct the error.

  • Product 1234567800, en_US: Pricing Method: Cannot configure the number of days for Process as renewal (numOfDaysPriorExpirationForChangeProductAsRenewal) at the base subscription product.

CANNOT_ENABLE_TRIAL_IF_SUBSCRIPTION_ACTIVATION_DATE_IS_NOT_PURCHASE_DATE

To enable a free trial, the activation date must be the same as the purchase date.

  • Product 1234567800, en_US: Cannot enable Trial (isFreeTrial) when the subscription activation date (autoRenewalDateBasis) is not the same as Purchase Date (PurchaseDate).

CANNOT_ENABLE_PRORATE_ON_OR_BEFORE_EXPIRATION_DATE_IF_THERE_IS_NO_UPGRADE_OR_DOWNGRADE_PRODUCT

An upgrade or downgrade subscription product must exist before you can enable the Prorate on or before the expiration date (isChangeProductAsRenewal).

  • Product 1234567800, en_US: Pricing Method: Cannot enable Prorate on or before the expiration date (isChangeProductAsRenewal) when there is no upgrade product or downgrade product.

CANNOT_ENABLE_PRORATE_ON_SUBSCRIPTON_BASE_PRODUCT

If you send an API request via API to set isChangeProductAsRenewal to false for a base product, the isChangeProductAsRenewal will be hidden in Global Commerce. If you accidentally set incorrect data using an API request, you must use an API request to correct the error.

  • Product 1234567800, en_US: Pricing Method: Cannot configure the number of days for Process as renewal (numOfDaysPriorExpirationForChangeProductAsRenewal) at the base subscription product.

CANNOT_ENABLE_TRIAL_IF_SUBSCRIPTION_ACTIVATION_DATE_IS_NOT_PURCHASE_DATE

To enable a free trial, the activation date must be the same as the purchase date.

  • Product 1234567800, en_US: Cannot enable Trial (isFreeTrial) when the subscription activation date (autoRenewalDateBasis) is not the same as Purchase Date (PurchaseDate).

CANNOT_SET_FIRST_BILLING_ATTEMPT_PRIOR_TO_EXPIRATION_WHEN_DURATION_IS_LESS_THAN_2_MONTHS

Increase the Recurrence (duration) to greater than two months before setting the 1st Billing Attempt Prior to Expiration (numOfDaysPriorExpirationForRenewalPreFirst).

  • Product 1234567800, en_US: Cannot set 1st Billing Attempt Prior to Expiration (numOfDaysPriorExpirationForRenewalPreFirst) when Recurrence (duration) is less then 2 months.

CANNOT_SET_RETRY_INTERVAL_FOR_BILLING_ATTEMPTS_AFTER_EXPIRATION_IS_GRACE_PERIOD_IS_NONE

When the value for the Grace Period (gracePeriod) is None, you cannot configure the Retry Interval For Billing Attempts After Expiration. Set the Grace Period (gracePeriod) to 1 Week, 2 Weeks, or 1 Month, and then configure the Retry Interval For Billing Attempts After Expiration (postExpirationBillingAttemptIntervalInDays)

  • Product 1234567800, en_US: Cannot set the Retry Interval For Billing Attempts After Expiration (postExpirationBillingAttemptIntervalInDays) when the Grace Period (gracePeriod) is NONE.

CANNOT_SET_SECOND_BILLING_ATTEMPT_PRIOR_TO_EXPIRATION_WHEN_DURATION_IS_LESS_THAN_1_MONTH

Increase the Recurrence (duration) to greater than one month before setting the 2nd Billing Attempt Prior to Expiration (numOfDaysPriorExpirationForRenewalFirst).

  • Product 1234567800, en_US: Cannot set 2nd Billing Attempt Prior to Expiration (numOfDaysPriorExpirationForRenewalFirst) when Recurrence (duration) is less than 1 month.

CANNOT_SET_SUBSCRIPTION_TRIAL_GRACE_PERIOD_WHEN_FREE_TRIAL_IS_DISABLED

To set the Trial Grace Period, you must enable a Free Trial (isFreeTrial).

  • Product 1234567800, en_US: Cannot set the Trial Grace Period (trialGracePeriod) when Free Trail (isFreeTrial) is disabled.

DRM_ON_FREE_TRIAL_CONVERSION_MUST_BE_SUPPRESSED_WHEN_FREE_TRIAL_IS_DISABLED

Set the Free Trial Conversion for Digital Rights (suppressDRMInTRIALConversion) to true (suppress) when Free Trial (isFreeTrial) is disabled.

  • Product 1234567800, en_US: You must set Free Trial Conversion for Digital Rights (suppressDRMInTrialConversion) to Suppress (true) when Trial (isFreeTrial) is disabled.

INVALID_BILLING_CYCLES_NUMBER

Specify a valid number of Billing Cycles (numberOfBillingCycles) between 2 and 99999999.

  • Product 1234567800, en_US: Number of Billing Cycles (numberOfBillingCycles) cannot be less than 2 or larger than 99999999.

INVALID_PARENT_VERSION_STATE_FOR_SUBSCRIPTION_PRODUCT

If you want to add or change related products, the product must be in design mode. Once you deploy the product, you cannot add or change related products.

  • Product 1234567800: cannot have related products. (not in design mode)

INVALID_SUBCRIPTION_PAYMENT_SCHEDLULE

Ensure the Payment Schedule (paymentSchedule) is either matchRecurrence or flexibleTerm.

  • Product 1234567800, en_US: Payment Schedule (paymentSchedule) must be either matchRecurrence or flexibleTerm.

MANUAL_TRIAL_RENEWAL_REMINDER_MUST_BE_LESS_THAN_FREE_TRIAL_PERIOD

The Manual Trial Renewal Reminder must be sent before the Free Trial ends. Set the time interval (in days) for the Free Trial Period that is greater than the number of days for the Manual Renewal Reminder (timeIntervalForTrialManualReminderNotifications) period.

  • Product 1234567800, en_US: Manual Trial Renewal Reminder (timeIntervalForTrialManualReminderNotifications) must less then Trial Days (freeTrialPeriod).

MAXIMUM_ORDER_QUANTITY_CANNOT_BE_LESS_THAN_MINIMUM_ORDER_QUANTITY

The value for the maximum order quantity cannot be less than that for the minimum order quantity.

  • Product 1234567800, en_US: the maximum quantity (maxOrderQuantity) cannot be less than the minimum quantity (minOrderQuantity).

MAXIMUM_ORDER_QUANTITY_CANNOT_BE_LESS_THAN_ZERO

The maximum order quantity value must be 0 (zero) or greater.

  • Product 1234567800, en_US: the maximum quantity (maxOrderQuantity) cannot be less than zero.

MINIMUM_ORDER_QUANTITY_CANNOT_BE_LESS_THAN_ZERO

The order quantity value must be 0 (zero) or greater.

  • Product 1234567800, en_US: the minimum quantity (minOrderQuantity) cannot be less than zero.

OFI_ON_FREE_TRIAL_CONVERSION_MUST_BE_SUPPRESSED_WHEN_FREE_TRIAL_IS_DISABLED

When a subscription product does not support a Free Trial (isFreeTrial is disabled), you must set the Free Trial Conversion for Other Electronic Fulfillment Notice) (suppressOFIInTrialConversion) to Issue New (false).

  • Product 1234567800, en_US: You must set Free Trial Conversion for Electrontic Fulfillment Notice (suppressOFIInTrialConversion) to Issue New (false) when Trial (isFreeTrial) is disabled.

ONLY_ONE_CHILD_SUBSCRIPTION_PRODUCT_IS_ALLOWED

A child subscription product is already assigned to Subscription Transfer Products (transferProduct). You can only add one subscription child subscription product to Subscription Transfer Products (transferProduct).

  • Product 1234567800: Cannot add product 9876543210 to Subscription Transfer Products (transferProduct) because another product was already assigned.

PRODUCT_MUST_BE_SUBSCRIPTION_PRODUCT

You can only add subscription products to the subscription product group.

  • For downgrade products:

    • Product 1234567800: product 9876543210 must be a subscription product to be added to Subscription Downgrade Products (downgradeProducts).

  • For upgrade products:

    • Product 1234567800: product 9876543210 must be a subscription product to be added to Subscription Upgrade Products (upgradeProducts).

  • For transfer product:

    • Product 1234567800: product 9876543210 must be a subscription product to be added to Subscription Transfer Products (transferProduct).

REMINDER_FOR_MANUAL_RENEWALS_MUST_BE_THE_SAME_AS_AUTOMATIC_RENEWALS_WHEN_DISTINCT_SCHEDULE_IS_DISABLED

Ensure the value for Reminder for Manual Renewals (timeIntervalForManualReminderNotifications) is the same as the Reminder for Automatic Renewals (timeIntervalForReminderNotifications) when Use a different schedule for manual renewal reminders (isDistinctScheduleTurnedOn) is not selected

  • Product 1234567800, en_US: Reminder for Manual Renewals (timeIntervalForManualReminderNotifications) must be the same as Reminder for Automatic Renewals (timeIntervalForReminderNotifications) if Use a different schedule for manual renewal reminders (isDistinctScheduleTurnedOn) is not selected.

SUBSCRIPTION_CHILD_PRODUCT_CANNOT_BE_A_PARENT

You cannot add a subscription child product to itself. You can only add a child product to a base product.

  • For downgrade products:

    • Product 1234567800: Cannot add the subscription child product 9876543210 to itself using Subscription Downgrade Products (downgradeProducts).

  • For upgrade products:

    • Product 1234567800: Cannot add the subscription child product 9876543210 to itself using Subscription Upgrade Products (upgradeProducts).

  • For transfer product:

    • Product 1234567800: Cannot add the subscription child product 9876543210 to itself using Subscription Transfer Products (transferProduct).

SUBSCRIPTION_CHILD_PRODUCT_MUST_BE_DEPLOYED

Deploy a subscription child product before you add it to a product group.

  • For downgrade products:

    • Product 1234567800: Cannot add the undeployed subscription child product 9876543210 to Subscription Downgrade Products (downgradeProducts).

  • For upgrade products:

    • Product 1234567800: Cannot add the undeployed subscription child product 9876543210 to Subscription Upgrade Products (upgradeProducts).

  • For transfer product:

    • Product 1234567800: Cannot add the undeployed subscription child product 9876543210 to Subscription Transfer Products (transferProduct).

SUBSCRIPTION_CHILD_PRODUCT_MUST_HAVE_SAME_BILLING_CYCLE

The subscription child product must have the same payment schedule (paymentSchedule) as the upgrade subscription product.

  • Product 1234567800: You can only upgrade commitment subscription product 9876543210 to another product with the same commitment. That is, the payment schedule (paymentSchedule) should be the same.

SUBSCRIPTION_CHILD_PRODUCT_MUST_HAVE_SAME_DURATION

The subscription child product must have the same Recurrence (duration) as the upgrade/downgrade product (upgradeProducts/downgradeProducts).

  • Product 1234567800: You can only upgrade/downgrade (upgradeProducts/downgradeProducts) for the flexible term (flexibleTerm) commitment subscription product 9876543210 to another product that has the same Recurrence (duration).

SUBSCRIPTION_CHILD_PRODUCT_MUST_HAVE_SAME_PAYMENT_SCHEDULE

The subscription child product must have the same payment schedule (paymentSchedule) as the upgrade subscription product.

  • Product 1234567800: You can only upgrade commitment subscription product 9876543210 to another product with the same commitment. That is, the payment schedule (paymentSchedule) should be the same.

SUBSCRIPTION_CHILD_PRODUCT_SHOULD_BE_COMMITMENT_PRODUCT

Upgrading (upgradeProducts) a commitment (flexibleTerm) subscription product to a non-commitment (matchRecurrence) product is not allowed.

  • Product 1234567800: You cannot upgrade (upgradeProducts) the commitment (flexibleTerm) subscription product 9876543210 to a non-commitment (matchRecurrence) product.

SUBSCRIPTION_CHILD_PRODUCT_SHOULD_BE_NON_COMMITMENT_PRODUCT

Upgrading/downgrading (upgradeProducts/downgradeProducts) a non-commitment (matchRecurrence) subscription product to a commitment (flexibleTerm) product is not allowed.

  • Product 1234567800: Product 9876543210 - You cannot upgrade/downgrade (upgradeProducts/downgradeProducts) non-commitment (matchRecurrence) subscription product 9876543210 to a commitment (flexibleTerm) product.

SUBSCRIPTION_COMBINED_RENEWAL_DAYS_LESS_THAN_HALF_DURATION_INVALID

The number of Combined Renewal days is greater than half the subscription duration. The value must be less than half the duration value.

  • Product 1234567800, en_US: Combined Renewals days (combinedRenewalPeriod) must be less than half the recurrence (duration) value.

SUBSCRIPTION_COMBINED_RENEWAL_DAYS_LESS_THAN_THIRTY_INVALID

The Combined Renewal days for the subscription are more than 30 days. The value must be less than or equal to 30.

  • Product 1234567800, en_US: Combined Renewals days (combinedRenewalPeriod) must be less than or equal to 30 days.

SUBSCRIPTION_COMBINED_RENEWAL_DAYS_VALUE_INVALID

The number of Combined Renewal days for the subscription is less than 0. The value must be greater than 0.

  • Product 1234567800, en_US: Combined Renewal days (combinedRenewalPeriod) cannot be less than 0.

SUBSCRIPTION_FLEXIBLE_TERM_COMBINED_RENEWALS_DISABLED

Combined Renewal is disabled, and the Combined Renewal days are set to 0 when you select the Flexible Term Payment Schedule for a subscription product.

  • Product 1234567800, en_US: Combined Renewals (isCombinedRenewal) must be disabled, and Combined Renewal days (combinedRenewalPeriod) must be 0 when you select Flexible Term Payment Schedule (flexibleTerm).

SUBSCRIPTION_FLEXIBLE_TERM_RECURRENCE_INVALID

The Flexible Term Payment schedule (flexibleTerm) is not set to one month. The value must be one month.

  • Product 1234567800, en_US: Flexible Term Payment schedule (flexibleTerm) cannot set recurrence (duration) other than one month.BSCRIPTON_PRODUCT_HAS_INVALID_GROUP_STATE

Cannot add a subscription product to a group because the subscription products group is in an invalid state.

  • For downgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Downgrade Products (downgradeProducts) because the group is in an invalid state.

  • For upgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Upgrade Products (upgradeProducts) because the group is in an invalid state.

  • For transfer product:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Transfer Products

    • (transferProduct) because the group is in an invalid state

SUBSCRIPTION_MATCH_RECURRENCE_NUMBER_OF_BILLING_CYCLES_INVALID

The number of billing cycles for the subscription is invalid.

  • Product 1234567800, en_US: Match Recurrence Payment Schedule (matchRecurrence) cannot set Number of Billing Cycles (numberOfBillingCycles).

SUBSCRIPTION_ONE_MONTH_GRACE_PERIOD_FOUR_DAYS_RENEWAL_INTERVAL_POST_EXP_NOT_SUPPORTED

Digital River does not support a combination of a month Grace Period and a 4-day Retry Interval for billing attempts after expiration (postExpirationBillingAttemptIntervalInDays). When combining the one-month Grace Period with the Retry Interval, specify a 5-day Retry interval.

  • Product 1234567800, en_US: Digital River does not support a one-month Grace Period (gracePeriod) with 4 days Retry Interval For Billing Attempts After Expiration (postExpirationBillingAttemptIntervalInDays).

SUBSCRIPTION_ONE_MONTH_TRIAL_GRACE_PERIOD_FOUR_DAYS_TRIAL_POST_EXPIRATION_BILLING_ATTEMPT_NOT_SUPPORTED

Digital River does not support a combination of a month Trial Grace Period and a 4-day Retry Interval for billing attempts after trial expiration (trialPostExpirationBillingAttemptIntervalInDays).

  • Product 1234567800, en_US: Digital River does not support a one month Trial Grace Period (trialGracePeriod) with 4 days Retry Interval For Billing Attempts After Trial Expiration (trialPostExpirationBillingAttemptIntervalInDays).

SUBSCRIPTION_PARENT_CAN_ONLY_HAVE_ONE_TRANSFER_GROUP

  • For downgrade products:

    • Product 1234567800: You can only create one group for Subscription Downgrade Products (downgradeProducts).

  • For upgrade products:

    • Product 1234567800: You can only create one group for Subscription Upgrade Products (upgradeProducts).

  • For transfer product:

    • Product 1234567800: You can only create one group for Subscription Transfer Products (transferProduct).

SUBSCRIPTION_PARENT_PRODUCT_CANNOT_BE_BASE_PRODUCT

A base product contains multiple product variations. However, we only sell the product variations to the shopper. The base product is merely a shell, so it cannot be sold, which means setting transfer/upgrade/downgrade product to a base product is meaningless.

  • Product 1234567800: product associations are not allowed for base products.

SUBSCRIPTION_PAYMENT_SCHEDULE_AND_LOCALE_SCHEDULE_MUST_BE_THE_SAME

Ensure the schedules for the Payment Schedule (paymentSchedule) and the default locale schedule is the same.

  • Product 1234567800, en_US: Payment Schedule (paymentSchedule) must be the same as the schedule for the default locale.

SUBSCRIPTION_PRODUCT_BELONGS_TO_SAME_COMPANY

The subscription product must belong to the same company associated with the group.

  • For downgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Downgrade Products (downgradeProducts) because it does not belong to the same company.

  • For upgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Upgrade Products (upgradeProducts) because it does not belong to the same company.

  • For transfer product:

    • Product 123456 7800: Cannot add product 9876543210 to Subscription Transfer Products (transferProduct) because it does not belong to the same company.

SUBSCRIPTION_PRODUCT_CANNOT_BE_IN_BOTH_ASSOCIATION_GROUPS

  • For downgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Downgrade Products (downgradeProducts) because it belongs to {another group (attribute name)}

  • For upgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Upgrade Products (upgradeProducts) because it belongs to {another group (attribute name)}

SUBSCRIPTION_PRODUCT_IS_ALREADY_CHILD_PRODUCT

The subscription product already exists as a child product in the subscription products group.

  • For downgrade products:

    • Product 1234567800: Product 9876543210 has already been added to Subscription Downgrade Products (downgradeProducts).

  • For upgrade products:

    • Product 1234567800: Product 9876543210 has already been added to Subscription Upgrade Products (upgradeProducts).

  • For transfer product:

    • Product 1234567800: Product 9876543210 has already been added to Subscription Transfer Products (transferProduct).

  • subscription_product_belongs_to_same_company–The subscription child product must have the same Number of Billing Cycles (numberOfBillingCycles) as the upgrade subscription product.

    • Product 1234567800: You can only upgrade commitment subscription product 9876543210 to another product with the same commitment. That is, the Number of Billing Cycles (numberOfBillingCycles) should be the same.

SUBSCRIPTION_PRODUCT_IS_RETIRED

You can only add deployed products to a group.

  • For downgrade products:

    • Product 1234567800: Cannot add a retired product 9876543210 to Subscription Downgrade Products (downgradeProducts).

  • For upgrade products:

    • Product 1234567800: Cannot add retired product 9876543210 to Subscription Upgrade Products (upgradeProducts).

SUBSCRIPTION_PRODUCT_MUST_BE_VARIATION

You can only add subscription product variations that are in the Design state to a group

  • For downgrade products:

    • Product 1234567800: Product 9876543210 is not allowed. You can only add products in the Design state that are variations of the current product to Subscription Downgrade Products (downgradeProducts).

  • For upgrade products:

    • Product 1234567800: Product 9876543210 is not allowed. You can only add products in the Design stat that are variations of the current product to Subscription Upgrade Products (upgradeProducts).

SUBSCRIPTION_PRODUCT_NOT_ORDERABLE

The system cannot add the subscription product to the subscription products group because it is not orderable.

  • For downgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Downgrade Products (downgradeProducts) because it is not orderable.

  • For upgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Upgrade Products (upgradeProducts) because it is not orderable.

  • For transfer product:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Transfer Products (transferProduct) because it is not orderable.

SUBSCRIPTION_PRODUCT_NOT_VIEWABLE

You can only add visible subscription products to a group.

  • For downgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Downgrade Products (downgradeProducts) because it is not visible.

  • For upgrade products:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Upgrade Products (upgradeProducts) because it is not visible.

  • For transfer product:

    • Product 1234567800: Cannot add product 9876543210 to Subscription Transfer Products (transferProduct) because it is not visible.

SUBSCRIPTION_RENEWAL_BASIS_INVALID

You can only specify the Activation Date (ActivationDate) or Purchase Date (PurchaseDate) as the subscription activation date.

  • Product 1234567800: Subscription activation date (autoRenewalDateBasis) can only be Activation Date (ActivationDate) or Purchase Date (PurchaseDate).

SUBSCRIPTION_TRIAL_DAYS_VALUE_INVALID

The number of days for the subscription's free trial period (freeTrialPeriod) is less than 1 or greater than 1095 in the payload. The value cannot be less than 1 or larger than 1095.

  • Product 1234567800, en_US: Trial Days (freeTrialPeriod) cannot be less than 1 or larger than 1095.

  • subscription_trial_grace_period_set_for_non_free_trial–To set the Trial Grace Period, enable Free Trial (isFreeTrial).

    • Product 1234567800, en_US: Cannot set the Trial Grace Period (trialGracePeriod) when Free Trail (isFreeTrial) is disabled.

SUBSCRIPTION_TRIAL_POST_EXPIRATION_BILLING_ATTEMPT_INTERVAL_IN_DAYS_SET_FOR_NON_FREE_TRIAL

You cannot configure trailPostExpirationBillingAttemptIntervalInDays if the product is not a free trial product.

  • Product 1234567800, en_US: Cannot set the Retry Interval for Billing Attempt After Trial Expiration (trialPostExpirationBillingAttemptIntervalInDays) when Trial (isFreeTrial) is disabled.

SUBSCRIPTION_UPGRADE_AS_RENEWAL_DAYS_MINIMAL_VALUE_INVALID

The value for Process as renewal days must be a positive number.

  • Product 1234567800, en_US: Pricing Method: the days of Process as renewal (numOfDaysPriorExpirationForChangeProductAsRenewal) must be positive number.

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