LogoLogo
System Status
  • Digital River API
  • Getting started
  • Using our services
    • Local pricing
    • Item classification
    • Subscriptions
    • e-Invoicing
  • Integration options
    • Low-code checkouts
      • Implementing a Prebuilt Checkout
      • Implementing a Components checkout
      • Offering local pricing
      • Using a shipping endpoint
      • Processing subscription acquisitions
      • Adding custom fields
      • Offering store credit
      • Displaying policies and getting consent
      • Collecting e-invoice information
      • Handling completed checkout-sessions
    • Direct integrations
      • Standard flow
      • Building checkouts
        • Checking out guest and registered customers
        • Describing line items
          • Setting the price of an item
          • Managing items with shared SKU identifiers
        • Providing address information
        • Handling shipping choice
        • Tax identifiers
        • Applying a discount
        • Setting the customer type
        • Providing the IP address
        • Selecting a currency
        • Initiating a charge
        • Setting the purchase location
        • Configuring taxes
        • Accessing regulatory fee information
        • Localizing invoices and credit memos
        • Providing an upstream identifier
        • Applying store credit
        • Handling e-invoicing requirements
        • Landed cost
        • Tax calculation inputs
        • Selling entities
        • Payment sessions
        • Applying store credit (legacy)
        • Country specs
      • Building payment workflows
        • Handling redirect payment methods
        • Handling delayed payment methods
      • Subscription acquisitions
        • Handling subscription acquisitions
        • Handling external subscription acquisitions
        • Subscription information
      • Digital River coordinated fulfillments
        • Checking inventory levels
        • Using shipping quotes
        • Reserving inventory items
        • Managing a fulfillment order
        • Cancelling a fulfillment order
    • Connectors
  • Order management
    • Processing orders
    • Handling a rejected order
    • Accessing invoices and credit memos
    • Fulfilling goods and services
    • Capturing and cancelling charges
    • Payment reauthorizations
    • Handling reversals
      • Return basics
        • Digital River coordinated returns
        • Third party coordinated returns
      • Refund basics
        • Issuing refunds
        • Refunding asynchronous payment methods
      • Disputes and chargebacks
    • Customer notifications
    • Responding to events
      • Events
        • Key event types
        • All event types
      • Webhooks
        • Creating a webhook
        • Digital River API safelist
        • Digital River signature
      • Expanding events
      • Preventing webhooks from getting disabled
    • Distributor model
  • Subscription Management
    • Managing a subscription
    • Managing an external subscription
  • Payments
    • Payment solutions
      • Drop-in payments
        • How Drop-in payments work
        • Drop-in payments integration guide
      • DigitalRiver.js with Elements
        • Elements integration guide
        • Configuring payment methods
          • Configuring Afterpay
          • Configuring Alipay+ (cross-border)
          • Configuring Alipay (domestic)
          • Configuring Amazon Pay
          • Configuring Apple Pay
          • Configuring Bancontact
          • Configuring BNP Paribas
          • Configuring BLIK
          • Configuring CCAvenue
          • Configuring Clearpay
          • Configuring Credit Cards
          • Configuring FPX Online Banking
          • Configuring Google Pay
          • Configuring iDEAL
          • Configuring Klarna
          • Configuring Konbini
          • Configuring Online Banking (IBP)
          • Configuring Online Banking (Korea Bank Transfer)
          • Configuring PayCo
          • Configuring PayPal
          • Configuring SEPA Direct Debit
          • Configuring Trustly
          • Configuring Wire Transfer
          • Common payment sources
          • Common payment objects
    • Supported payment methods
      • Afterpay
      • Alipay (domestic)
      • Alipay+ (cross-border)
      • Amazon Pay
      • Apple Pay
      • Bancontact
      • BNP Paribas
      • BLIK
      • CCAvenue
      • Clearpay
      • Credit Cards
      • FPX Online Banking
      • Google Pay
      • iDEAL
      • Klarna
      • Konbini
      • Korea Bank Transfer (Online Banking)
      • Online Banking (IBP)
      • Pay with Installments France
      • PayCo
      • PayPal
      • PayPal Billing Agreement
      • PayPal Credit
      • PayPal Pay in 3
      • PayPal Pay in 4
      • PayPal RatenZahlung (Installment Payment)
      • SEPA Direct Debit
      • Trustly
      • Wire Transfer
    • Source basics
      • Managing sources
      • Handling credit card sources
      • Retrieving sources
    • Authorization declines
    • PSD2 and SCA
      • How to ensure SCA compliance
    • Payment testing scenarios
  • Product management
    • Product basics
    • Managing SKUs
    • Using product details
    • Grouping SKUs
    • SKU-inventory item pairs
    • Managing inventory items
    • Regulatory fees
      • What are regulatory fees?
        • Fees terminology
        • Regulatory fee management
        • European regulatory fees
        • Compliance obligations
        • WEEE directive requirements
        • Copyright directive requirements
        • Compliance challenges
      • Managing regulatory fees
  • Customer management
    • Customer basics
    • Creating and updating customers
    • Setting up tax exemptions
    • Recording a customer's request to be forgotten
  • Financial reporting
    • Financials basics
    • Sales transactions
      • Returning a list of sales transactions
      • Getting a sales transaction by ID
    • Sales summaries
      • Returning a list of sales summaries
      • Getting a sales summary by ID
    • Payouts
      • Returning a list of payouts
      • Getting a payout by ID
      • Get a list of transactions included in payout by ID
  • Developer resources
    • Digital River API reference
    • DigitalRiver.js reference
      • Including DigitalRiver.js
      • Initializing DigitalRiver.js
      • DigitalRiver object
      • Elements
        • Amazon Pay element
        • Apple Pay elements
        • Google Pay elements
        • IBAN element
        • iDEAL element
        • Konbini elements
        • Compliance element
        • Offline Refund elements
        • Online Banking elements
        • Tax Identifier element
        • Invoice attribute element
        • Delayed Payment Instructions element
        • PayPal elements
      • Guidelines for capturing payment details
      • Security
      • Digital River payment objects
      • Error types, codes, and objects
    • DigitalRiverCheckout.js reference
      • Including DigitalRiverCheckout.js
      • Initializing DigitalRiverCheckout.js
        • DigitalRiverCheckout configuration object
      • DigitalRiverCheckout object
        • Configuring Prebuilt Checkout
          • Performing actions
          • Defining experience
        • Components
          • Configuring components
          • Address component
          • Shipping component
          • Tax identifier component
          • Invoice component
          • Wallet component
          • Payment component
          • Compliance component
          • Order summary component
          • Thank you component
        • Rendering a checkout button
          • Performing actions on the checkout button
        • Determining the checkout's status
      • Accessing country and currency
    • DynamicPricing.js reference
    • Postman collection
  • administration
    • Sign in
    • Digital River Dashboard
      • Digital River Dashboard quick start guide
      • Key features
      • Reset your password
      • Test and production environments
      • Account
        • Adding an account
        • Switching accounts
        • Account access
      • Profile settings
        • Viewing your personal information
        • Changing your password
        • Updating your phone number
        • Enabling multi-factor authentication
      • Finance
        • Payouts
          • Viewing your payout details
          • Filtering your payouts
          • Exporting your payouts
        • Sales summaries
          • Viewing your sales summaries details
          • Filtering your sales summaries
          • Exporting your sales summaries
          • Exporting your sales summary details
        • Transactions
          • Viewing your transaction details
          • Filtering your transactions
          • Exporting your transactions
      • Order management
        • Orders
          • Searching for orders
          • Filtering your orders
          • Viewing the order details
          • Cancelling items
          • Fulfilling items
          • Downloading an invoice
          • Downloading a credit memo
          • Creating shipping labels
          • Recording a customer's request to be forgotten
          • Viewing returns and refunds
          • Creating a return
          • Accepting a return
          • Creating a refund
          • Viewing the order's timeline
        • Checkouts
          • Searching for checkouts
          • Filtering your checkouts
          • Viewing the checkout details
        • Prebuilt Checkout links
          • Generate Prebuilt Checkout links
          • View and work with Prebuilt Checkout link details
          • Add a customer during Prebuilt Checkout
          • Add a product during Prebuilt Checkout
      • Customers
        • Viewing customer details
        • Searching for customers
        • Filtering your customers
        • Editing account information
        • Adding a customer
        • Tax IDs and certificates
          • Adding a tax certificate
          • Adding a tax ID
          • Deleting a tax ID
        • Metadata
          • Adding metadata
          • Editing metadata
        • Manage subscriptions from the Customer Details page
        • Disabling a customer
        • Recording a customer's request to be forgotten
        • Deleting a customer
      • Catalog
        • SKUs
          • Viewing the SKU details
          • Searching for SKUs
          • Filtering your SKUs
          • Adding a SKU
          • Editing a SKU
          • Deleting a SKU
          • Adding a fee to a SKU
          • Editing a fee
          • Deleting a fee
          • Viewing product tariff codes
        • Managing customer subscriptions from Digital River Dashboard
      • Developers
        • API keys
          • Updating your API version
          • Getting your API keys
          • Changing the API version for your key
          • Creating a restricted key
          • Editing a restricted key
          • Deleting a restricted key
          • Rotating keys
        • Webhooks
          • Creating a webhook
          • Editing a webhook
          • Deleting a webhook
          • Rotating a webhook's secret
        • API logs
          • Filtering the API log
          • Viewing the API log details
        • Event logs
          • Filtering the events log
          • Viewing the event details
      • Settings
        • Users and roles
          • Roles
          • Searching for a user by name or email
          • Filtering your users and roles
          • Adding a user
          • Editing a user
          • Deleting a user
        • Prebuilt Checkout
        • Payment methods
          • Viewing your payment methods
          • Viewing payment method details
            • Enabling currencies
            • Managing countries
          • Enabling or disabling a payment method
  • General Resources
    • eCompass
    • eCompass documentation
    • Release notes
      • 2024
      • 2023
      • 2022
      • 2021
      • 2020
      • 2019
    • Standards and certifications
      • Certification process
      • Compliance requirements
      • Documentation requirements
      • Integration checklists
        • Admin portal
        • Products and SKUs
        • Customers and tax exemptions
        • Checkouts, payment sources, and orders
        • Disclosures, compliance statements, and emails
        • Fulfillments and cancellations
        • Customer portal
        • Order refund synchronization
        • Reversals
        • Error handling
      • Test and use cases
    • Commerce infrastructure
    • Versioning
    • Glossary
Powered by GitBook
On this page
  • Managing chargeback risks
  • Risk tolerant
  • Risk averse
  • Pre-orders
  • Handling pre-order checkouts
  • Processing pre-order fulfillments
  • Testing reauthorizations
  1. Order management

Payment reauthorizations

Gain a better understanding of Digital River's payment reauthorization feature and how you might use it to sell pre-ordered goods

PreviousCapturing and cancelling chargesNextHandling reversals

Last updated 2 months ago

Selling pre-ordered goods or managing other delayed fulfillment types carries a higher risk of . This is due to the often lengthy period of time between payment authorization and

If you'd like to minimize your chargeback risks, your account can be set up so that Digital River never initiates the capture and settlement process without valid authorization. However, selecting this option has potential downsides. For details, refer to .

Although Digital River's payment reauthorization feature has other use cases, this article mainly focuses on strategies to process checkouts and fulfillments containing.

Managing chargeback risks

An whose moves to accepted indicates that the issuing bank has approved the transaction to proceed. However, that authorization remains valid for only a limited amount of time. If it expires before a is submitted that results in Digital River attempting to fully or partially an order's , the issuing bank may initiate a .

To manage this, we can configure your account to be or . The option you instruct your Digital River representative to select helps determine the balance between the frequency of chargebacks you receive and the amount of revenue you earn.

Risk tolerant

If your account is configured to be risk-tolerant, Digital River attempts to and settle using the original authorization, even when it has expired, and we cannot create a new one to replace it.

This is the default setting for all accounts.

This option optimizes your revenue opportunities. However, it carries a slightly higher risk of , typically occurring in a small number of .

Risk averse

If your account is configured to be risk averse, then Digital River only attempts to a when either (1) the original payment authorization has yet to expire or (2) we can secure a new authorization to replace the expired one. In other words, Digital River never attempts to force settle on an expired authorization.

With this option, you can minimize . However, by setting up your account to be risk-averse, you risk losing out on potential revenue. This is because the issuing bank ultimately approves many expired authorization capture attempts.

Pre-orders

By allowing customers to pre-order goods, you can sell products that are unavailable or out of stock. This can be useful to generate excitement around an upcoming release or forecast demand for a new product.

Handling pre-order checkouts

With the pre-orders feature:

Processing pre-order fulfillments

The actual solution you implement is highly dependent on your fulfillment setup. For example, you'll likely need to analyze how your fulfiller and warehouses communicate, the responsiveness of that integration, and at what points in the pipeline shipments can be cancelled.

Risk tolerant fulfillments

curl --location --request POST 'https://api.digitalriver.com/fulfillments' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <Secret API key>' \
...
--data-raw '{
    "orderId": "250956650336",
    "items": [
        {
            "itemId": "180179270336",
            "quantity": "2"
        }
    ],
    "trackingCompany": "Fedex",
    "trackingNumber": "Z10100002632653",
    "trackingUrl": "http://www.fedex.com/Tracking?tracknumbers=Z10100002632653"
}'
{
    "id": "ful_c80eed02-6664-4570-9f96-b0c91bf56f1e",
    "createdTime": "2023-01-03T20:17:17Z",
    "items": [
        {
            "quantity": 2,
            "cancelQuantity": 0,
            "skuId": "bda6f910-1135-4e28-bd7b-fd42b592e5e6",
            "itemId": "180179270336"
        }
    ],
    "orderId": "250956650336",
    "trackingCompany": "Fedex",
    "trackingNumber": "Z10100002632653",
    "trackingUrl": "http://www.fedex.com/Tracking?tracknumbers=Z10100002632653",
    "liveMode": false
}
{
    "id": "f1ce58d1-eef2-4d42-8f42-902ae595bc86",
    "type": "order.charge.capture.pending",
    "data": {
        "object": {
            "id": "788f5e05-21df-40ef-aa57-dd30f2537b72",
            "createdTime": "2023-01-03T20:16:57Z",
            "currency": "USD",
            "amount": 27.01,
            "state": "processing",
            "orderId": "250956650336",
            "captured": true,
            "captures": [
                {
                    "id": "ab7c6657-0f4e-4a7c-ab12-97dab4d3d7aa",
                    "createdTime": "2023-01-03T20:17:19Z",
                    "amount": 27.01,
                    "state": "pending",
                    "fulfillmentId": "ful_c80eed02-6664-4570-9f96-b0c91bf56f1e"
                }
            ],
            "refunded": false,
            "sourceId": "b9b0cce6-a170-42da-9e64-cf3e34e22023",
            "paymentSessionId": "2d656f29-5ee4-472d-8466-07e5685c60cc",
            "type": "customer_initiated",
            "liveMode": false
        }
    },
    "liveMode": false,
    "createdTime": "2023-01-03T20:17:19.555734Z",
    "digitalriverVersion": "2021-12-13"
}

Risk-averse fulfillments

curl --location 'https://api.digitalriver.com/fulfillments' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <Your secret key>' \
--header 'Cookie: incap_ses_1164_1638494=wJA7XORjxj+de56Y81wnECTPLmUAAAAAcw3fjSPvsJPHwenpL9OI/g==; incap_ses_1534_1638494=/hPSMOaK7w7KTFIWa91JFZ3bLmUAAAAAHPBG8qox2FXXecPq/VN/9A==; nlbi_1638494=Ny5HJhNmOV4dDgfWvwbRrQAAAADj0b73/HZghorTOo7vClvB; nlbi_1638494_1914372=65A9PK9ExhPm9B9pvwbRrQAAAACALsnE+1WpHbkZHBURlxq7; visid_incap_1638494=ZgPNr8DiSPety37xbpnVqijUnmQAAAAAQUIPAAAAAAC6uhinP72rh9xkXa7aYFH+' \
--data '{
    "orderId": "291973150336",
    "items": [
        {
            "itemId": "225220780336",
            "quantity": "1"
        }
    ]
}'

Success response

{
    "id": "ful_8b9cfa72-0f04-46a4-abfe-eed7066bf586",
    "createdTime": "2023-10-17T19:11:19Z",
    "items": [
        {
            "quantity": 1,
            "cancelQuantity": 0,
            "skuId": "d95b458d-1752-4729-b702-bf24a9fd3020",
            "itemId": "225220780336"
        }
    ],
    "orderId": "291973150336",
    "liveMode": false
}
{
    "id": "0305c160-e4d6-4989-ab5c-2df51e8b52ec",
    "type": "order.charge.capture.pending",
    "data": {
        "object": {
            "id": "31be0455-c7ca-4ee0-9671-e27ac0b54934",
            "createdTime": "2023-10-17T19:11:02Z",
            "currency": "USD",
            "amount": 510.0,
            "state": "processing",
            "orderId": "291973150336",
            "captured": true,
            "captures": [
                {
                    "id": "8cab6d36-1a98-47a5-9866-a647cd40b1a6",
                    "createdTime": "2023-10-17T19:11:20Z",
                    "amount": 510.0,
                    "state": "pending",
                    "fulfillmentId": "ful_8b9cfa72-0f04-46a4-abfe-eed7066bf586"
                }
            ],
            "refunded": false,
            "sourceId": "b2a9e5c2-41bd-47af-934f-04bdbdc3446e",
            "paymentSessionId": "39fbb708-e186-4c49-a192-261e2c39c22f",
            "type": "customer_initiated",
            "liveMode": false
        }
    },
    "liveMode": false,
    "createdTime": "2023-10-17T19:11:20.718668Z",
    "digitalriverVersion": "2021-12-13"
}

Passing trackingCompany, trackingNumber, and trackingUrl in this update request helps Digital River detect fraud and manage chargeback risks.

curl --location 'https://api.digitalriver.com/fulfillments/ful_8b9cfa72-0f04-46a4-abfe-eed7066bf586' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <Your secret key>' \
--header 'Cookie: incap_ses_1164_1638494=wJA7XORjxj+de56Y81wnECTPLmUAAAAAcw3fjSPvsJPHwenpL9OI/g==; incap_ses_1534_1638494=/hPSMOaK7w7KTFIWa91JFZ3bLmUAAAAAHPBG8qox2FXXecPq/VN/9A==; nlbi_1638494=Ny5HJhNmOV4dDgfWvwbRrQAAAADj0b73/HZghorTOo7vClvB; nlbi_1638494_1914372=65A9PK9ExhPm9B9pvwbRrQAAAACALsnE+1WpHbkZHBURlxq7; visid_incap_1638494=ZgPNr8DiSPety37xbpnVqijUnmQAAAAAQUIPAAAAAAC6uhinP72rh9xkXa7aYFH+' \
--data '{
    "trackingCompany": "UPS",
    "trackingNumber": "Z10100002632653",
    "trackingUrl": "http://www.ups.com/Tracking?tracknumbers=Z10100002632653",
    "items": [
        {
            "itemId": 225220780336
        }
    ]
}'

Failure response

409 Conflict
{
    "errors": [
        {
            "code": "payment_authorization_failed",
            "description": "Fulfillment cannot be processed because the payment authorization has expired",
            "parameter": "orderId"
        }
    ]
}
{
    "id": "d83b5e90-249f-4050-8103-59de3132f68d",
    "type": "order.charge.reauth.failed",
    "data": {
        "object": {
            "id": "1066128630082",
            "createdTime": "2022-12-30T18:03:13Z",
            "currency": "USD",
            "email": "aa@fraud.com",
            "billTo": {
                "address": {
                    "line1": "1234 Fake St.",
                    "city": "Minnetonka",
                    "postalCode": "55341",
                    "state": "MN",
                    "country": "US"
                },
                "name": "Guy Incognito",
                "phone": "123456789",
                "email": "aa@fraud.com"
            },
            "totalAmount": 5.37,
            "subtotal": 5.0,
            "totalFees": 0.0,
            "totalTax": 0.37,
            "totalImporterTax": 0.0,
            "totalDuty": 0.0,
            "totalDiscount": 0.0,
            "totalShipping": 0.0,
            "items": [
                {
                    "id": "53039420082",
                    "skuId": "sku_3bb13d1d-1904-486b-9975-38f457c1b4c7",
                    "productDetails": {
                        "id": "sku_3bb13d1d-1904-486b-9975-38f457c1b4c7",
                        "name": "productName_test_fulDigital13",
                        "countryOfOrigin": "US"
                    },
                    "amount": 5.0,
                    "quantity": 1,
                    "metadata": {
                        "key11": "value",
                        "key12": "value"
                    },
                    "state": "created",
                    "stateTransitions": {
                        "created": "2022-12-30T18:03:13Z"
                    },
                    "tax": {
                        "rate": 0.07375,
                        "amount": 0.37
                    },
                    "importerTax": {
                        "amount": 0.0
                    },
                    "duties": {
                        "amount": 0.0
                    },
                    "availableToRefundAmount": 0.0,
                    "fees": {
                        "amount": 0.0,
                        "taxAmount": 0.0
                    },
                    "shipping": {
                        "amount": 0.0,
                        "taxAmount": 0.0
                    }
                }
            ],
            "updatedTime": "2022-12-30T18:03:13Z",
            "locale": "en_US",
            "customerType": "individual",
            "sellingEntity": {
                "id": "C5_INC-ENTITY",
                "name": "DR globalTech Inc."
            },
            "liveMode": false,
            "payment": {
                "charges": [
                    {
                        "id": "cad13169-727f-4a48-bf0e-a0212475bf18",
                        "createdTime": "2022-12-30T18:03:16Z",
                        "currency": "USD",
                        "amount": 5.37,
                        "state": "capturable",
                        "captured": false,
                        "refunded": false,
                        "sourceId": "d3832f94-9fcd-458c-8f78-2c9d1f932f6f",
                        "type": "customer_initiated"
                    }
                ],
                "sources": [
                    {
                        "id": "d3832f94-9fcd-458c-8f78-2c9d1f932f6f",
                        "type": "creditCard",
                        "amount": 5.37,
                        "owner": {
                            "firstName": "Guy",
                            "lastName": "Incognito",
                            "email": "aa@fraud.com",
                            "address": {
                                "line1": "1234 Fake St.",
                                "city": "Minnetonka",
                                "postalCode": "55341",
                                "state": "MN",
                                "country": "US"
                            }
                        },
                        "creditCard": {
                            "brand": "Visa",
                            "expirationMonth": 10,
                            "expirationYear": 2022,
                            "lastFourDigits": "3676"
                        }
                    }
                ],
                "session": {
                    "id": "ab2ee4bc-7b30-4346-9fef-94e026f8edb6",
                    "amountContributed": 5.37,
                    "amountRemainingToBeContributed": 0.0,
                    "state": "complete",
                    "clientSecret": "ab2ee4bc-7b30-4346-9fef-94e026f8edb6_b8d8df52-111c-495c-9907-c7aad53e7cde"
                }
            },
            "state": "accepted",
            "stateTransitions": {
                "accepted": "2022-12-30T18:03:17Z"
            },
            "fraudState": "passed",
            "fraudStateTransitions": {
                "passed": "2022-12-30T18:03:17Z"
            },
            "requestToBeForgotten": false,
            "capturedAmount": 0.0,
            "cancelledAmount": 0.0,
            "availableToRefundAmount": 0.0,
            "checkoutId": "7c8c0525-e133-40a6-94d9-f0427266b5e1"
        }
    },
    "liveMode": false,
    "createdTime": "2022-12-30T18:03:23.12606Z",
    "digitalriverVersion": "2021-12-13"
}

The payment_authorization_failed error could trigger a request to your fulfiller that instructs them to cancel the order before the goods are shipped.

Testing reauthorizations

This section provides information on how to and that contain pre-ordered goods.

In the Digital River APIs, checkouts that involve pre-ordered goods don't require any unique customizations. This means you're not required to pass additional data in , , or .

You can select the or as your checkout solution.

A or items[] can be . Additionally, they can be a mix of pre-ordered and "normal" goods.

Customers checking out can be guests or .

In registered and , the doesn't need to be saved to the .

Customers can select from any of .

Depending on whether your account is set up to be or , the following sections outline, at a high level, some possible approaches to fulfilling pre-ordered goods.

Whichever you select, the state should be before you initiate fulfillment operations.

If your account is set up to be , wait until the pre-ordered items[] are ready to be released, and then instruct your fulfiller to ship them. Once your fulfiller notifies you that the goods are in transit, send Digital River a request that includes any they may have provided, along with the quantity of each items[] that's getting delivered.

Whether Digital River (1) attempts to capture and settle on the original payment authorization because it has yet to expire, (2) successfully creates a new authorization to replace the expired one, or (3) fails to create a new authorization and then force settles on the original, expired one, your request immediately returns a and this results in the creation of an whose is order.charge.capture.pending and whose is a .

These notifications indicate that Digital River is trying to that .

Once the payment processor informs Digital River whether the succeeded or failed, we create an whose is either order.charge.capture.complete or order.charge.capture.failed, respectively.

Both could be used to trigger a function that updates the payment status in your system. Additionally, you might use the failed event's captures[].fulfillmentId to look up the and then send a request to your fulfiller that attempts to cancel the shipment of those goods.

If your account is set up to be , wait until the pre-ordered items[] are ready to be released and then send Digital River a request that specifies the quantity of each items[] that's scheduled to be shipped.

At this point, your integration should be set up to handle both and responses.

If Digital River determines that the original payment authorization has yet to expire or (if it's no longer valid) successfully creates a new authorization, then your POST/ fulfillments request immediately returns a , and this results in the creation of an whose is order.charge.capture.pending and whose is a .

Both of these notifications indicate that we're trying to the .

At this point, you should send a request to your fulfiller instructing them to ship the goods and, once they notify you that they're in transit, .

Once the payment processor informs Digital River whether the succeeded or failed, we create an whose is either order.charge.capture.complete or order.charge.capture.failed, respectively.

Both could be used to trigger a function that updates the payment status in your system. Additionally, you might use the failed event's captures[].fulfillmentId to look up the and then send a request to your fulfiller that attempts to cancel the shipment of those goods.

If Digital River determines that the original payment authorization has expired and we're unable to get the issuing bank to grant a new authorization, then your POST/ fulfillments request immediately returns an error with a of payment_authorization_failed and this results in the creation of an whose is order.charge.reauth.failed and whose is the .

These notifications indicate that we won't be able to the .

From the event, you could retrieve , payment.sources[], and other data and use it to populate a (typically an email) sent to the customer. If your business model supports it, you could also attempt to get a new payment method from the customer.

If you have a transaction that contains multiple pre-ordered items, but they're not all ready to ship at the same time, and you send a with a partial quantity of these items[] that throws a payment authorization failed exception; then any subsequent capture attempts are also likely to fail. As a result, in this particular scenario, we recommend that you cancel all of that transaction's pre-ordered items.

Our doesn't currently support testing reauthorizations in a . However, once feature-specific test credit card numbers become available, we'll add them to the docs.

Direct Integration
Low-code checkouts
registered in Digital River's system
our supported payment methods
items[].productDetails
payment failed notification
handle checkouts
process fulfillments
risk tolerant
risk averse
success
failure
chargebacks
Managing chargeback risks
pre-ordered goods
chargeback risk-tolerant
chargeback risk averse
checkout
charge
payments mocker
chargeback risk option
risk tolerant
risk averse
checkouts
late presentment chargeback
late presentment chargebacks
late presentment chargebacks
physical or digital
type
data.object
type
type
data.object
type
type
data.object
non-production environment
code
SKUs
checkouts
checkout-sessions
checkout-session's
fulfillment
event
charge
capture
capture
event
fulfillment
fulfillment
event
charge
capture
charge
update the fulfillment with tracking data
capture
event
fulfillment
event
order
capture
charge
POST /fulfillments
order fulfillment.
order
state
capture
charges[]
capture
orders
capture
charge
checkout-sessions
customer
order's
order's
order's
create fulfillment request
POST /fulfillments
tracking data
POST /fulfillments
primary payment source
accepted