# Reset your password

If you forget your password, you can reset it by having instructions sent to your registered phone number (if multi-factor authentication is enabled) or the email address you entered during activation.

{% hint style="info" %}
**Note:** To have instructions sent to your registered phone number, you must have [multi-factor authentication enabled](/digital-river-api/administration/dashboard/profile-settings/enabling-two-factor-authentication.md).
{% endhint %}

To reset your password:

1. Go to the [Sign in](https://dashboard.digitalriver.com/login) page, enter your email address, and click **Next**.\
   \
   ![](/files/WOfhvk0Uoxnrqr2kl5OD)
2. Click the **Forgot?** link. The Forgot password modal appears.\
   \ <img src="/files/-MOgv9hOBf9wW_aXbP_T" alt="" data-size="original">
3. Click **Return to sign in**.
4. When you receive the email, click **Reset your password**.\
   ![](/files/-MOgu05YcAkSsP0voGfK)
5. Enter the requested new password information in the following modal and click **Reset password.**\
   \
   ![](/files/TJ7HDtLqAEmhmcIW63Bf)\
   If the password reset is successful, the **Sign in** page appears.
6. Sign in again using your new password.\
   \
   ![](/files/WOfhvk0Uoxnrqr2kl5OD)\
   ![](/files/H5NLHpp0rC0FjyYmnj8u)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.digitalriver.com/digital-river-api/administration/dashboard/reset-your-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
