> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/digital-river-api/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/digital-river-api/administration/dashboard/reset-your-password.md).

# Reset your password

Learn how to reset your password if you forgot it.

If you forget your password, you can reset it by having instructions sent to your registered phone number (if multi-factor authentication is enabled) or the email address you entered during activation.

{% hint style="info" %}
**Note:** To have instructions sent to your registered phone number, you must have [multi-factor authentication enabled](/digital-river-api/administration/dashboard/profile-settings/enabling-two-factor-authentication.md).
{% endhint %}

To reset your password:

1. Go to the [Sign in](https://dashboard.digitalriver.com/login) page, enter your email address, and click **Next**.\
   \
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2FjtU7dXLSOqQeCEykbQl6%2F6%20DRDB%20new%20account%20signin.png?alt=media\&token=20d785fa-f225-4bd5-a3b0-2199fddf9e97)
2. Click the **Forgot?** link. The Forgot password modal appears.\
   \ <img src="https://334437993-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LqH4RJfLVLuHPXuJyTZ%2F-MOgtLaqVyzi860LsLCY%2F-MOgv9hOBf9wW_aXbP_T%2FForgot-password-return-to-sign-in-email.png?alt=media&amp;token=35ac77b9-73e8-48af-923a-adc13c9e10d1" alt="" data-size="original">
3. Click **Return to sign in**.
4. When you receive the email, click **Reset your password**.\
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LqH4RJfLVLuHPXuJyTZ%2F-MOgtLaqVyzi860LsLCY%2F-MOgu05YcAkSsP0voGfK%2FReset-your-password-email-code.png?alt=media\&token=e3e881f6-83eb-4c96-bb07-5a34420bdbcb)
5. Enter the requested new password information in the following modal and click **Reset password.**\
   \
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2FM2UElwrrkFqrqmAQQDpO%2Fimage.png?alt=media\&token=4928a743-958a-4817-9500-9bd3e584c6ec)\
   If the password reset is successful, the **Sign in** page appears.
6. Sign in again using your new password.\
   \
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2FjtU7dXLSOqQeCEykbQl6%2F6%20DRDB%20new%20account%20signin.png?alt=media\&token=20d785fa-f225-4bd5-a3b0-2199fddf9e97)\
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2FPnLMOEcwmcsFTHKaBO4L%2F7%20DRDB%20new%20account%20signin%20pw.png?alt=media\&token=8bc704ce-0891-4486-9403-07dec30580c7)