Filtering the events log
Learn how to filter the event log.
Last updated
Learn how to filter the event log.
Last updated
The following table lists the parameters you can define when you filter your events log.
Date range
The start and end dates of the time period you want to search.
Event type
Select the type of event you want to view. Your options are All, Charge, Checkout, Customer, File, File link, Fulfillment, Manufacturer, Order, Refund, Return, SKU, Invoice, or Source.
You can filter the list on the Event logs page to display the information you want to view. To filter the results in the Events log:
Click Event logs in the left navigation. The Event logs page appears.
Click Filter. The Filters dialog appears.
If desired, specify a Date range filter. To do this, first specify a range Start Date by clicking the calendar icon on the right side of the Start Date field. You are presented with the calendar page dialog.
In the calendar page, choose the date, month, and year that you want for your date. To assist you with selecting your date, click the left/right chevrons to go back and forth in time on the calendar page .
Click your desired date and the Time selection clock modal appears to let you pick a time if more filter precision is needed.
Click the desired hour number in the inner and outer number rings on the clock to select it. You can also drag the clock hand selector to pick the hour. The clock uses a 24-hour clock (military time). The minutes' clock modal appears after you have chosen the hour number.
Click the desired minutes number on the clock to select it. You can also drag the clock hand selector to pick the number. You can click the Calendar and Clock icons on the bottom of the date/time modals if you wish to toggle back and forth to make date and time corrections.
Repeat Steps 3-7 with the End Date field to select the range End Date.
Choose the event type you wish to view and click Apply to obtain filter results.
The Filter button displays how many changes you have applied to the Filter settings while you are on the page. When you leave the page, the filter settings return to their default settings. To clear the filter settings, click Filter and then click Clear.
