# Downloading a credit memo
The Download credit memo link is enabled on the Order details page when an order has a credit memo. If no credit memo is available, the link is disabled.
To download a credit memo:
1. Click **Orders** in the left navigation. The Orders page appears.
2. [Filter your orders](/digital-river-api/administration/dashboard/order-management/orders/filtering-your-orders.md) if needed.
3. Click the order ID link under the **ID** column. The Order details page appears.
4. To download a credit memo, click the **Download credit memo** link in the upper right corner of the Order details page.
5. Click the credit memo you want to download.\
\
The file will open in Adobe Acrobat Reader.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/downloading-a-credit-memo.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.