# Downloading a credit memo

The Download credit memo link is enabled on the Order details page when an order has a credit memo. If no credit memo is available, the link is disabled.

To download a credit memo:

1. Click **Orders** in the left navigation. The Orders page appears.
2. [Filter your orders](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/filtering-your-orders) if needed.
3. Click the order ID link under the **ID** column. The Order details page appears.
4. To download a credit memo, click the **Download credit memo** link in the upper right corner of the Order details page.

   <figure><img src="https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2FHOdA7Bbl7Q5Gsx7PiIGi%2Fimage.png?alt=media&#x26;token=131ee593-f101-4107-86bd-be6cec3abfad" alt=""><figcaption></figcaption></figure>
5. Click the credit memo you want to download.\
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2FX8IDnGDk4G18fUuzvNXE%2FCredit-memo-PDF.png?alt=media\&token=f161181b-3b51-4920-a122-ea5db42bbe8e)\
   The file will open in Adobe Acrobat Reader.

<div align="left"><img src="https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2Fe3PsemuzyqrjAzZhL4C3%2FCredit-memo-PDF-file.png?alt=media&#x26;token=22a60c9c-32af-4381-9f6f-8bc7bb9e8254" alt=""></div>