> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/digital-river-api/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/downloading-a-credit-memo.md).

# Downloading a credit memo

The Download credit memo link is enabled on the Order details page when an order has a credit memo. If no credit memo is available, the link is disabled.

To download a credit memo:

1. Click **Orders** in the left navigation. The Orders page appears.
2. [Filter your orders](/digital-river-api/administration/dashboard/order-management/orders/filtering-your-orders.md) if needed.
3. Click the order ID link under the **ID** column. The Order details page appears.
4. To download a credit memo, click the **Download credit memo** link in the upper right corner of the Order details page.

   <figure><img src="/files/BfnSkVJopJCsG6ywnzjn" alt=""><figcaption></figcaption></figure>
5. Click the credit memo you want to download.\
   ![](/files/PUSHcTJuLLsUTvLnE5ZZ)\
   The file will open in Adobe Acrobat Reader.

<div align="left"><img src="/files/a8elbFZq6PHhttf2asZM" alt=""></div>


---

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