# Fulfilling items

You can [fulfill ](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/fulfilling-items)an order fully or partially from the [Order details](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/viewing-the-order-details) page. Selecting and fulfilling items capture payment for those items.

{% hint style="info" %} <mark style="color:yellow;">​</mark> **Note:** An order item is either identified by a **SKU ID** or a **Product ID** ([SKU group](https://docs.digitalriver.com/digital-river-api/product-management/setting-up-sku-groups)) - not both.
{% endhint %}

To fulfill items:

1. Click **Orders** in the left navigation. The Orders page appears.

   <figure><img src="https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2Fgt2kc9jynPnXAYzL8GfD%2F1%20nu%20fulfill%20orders%20orders%20page.png?alt=media&#x26;token=896c2845-26ae-442d-afc5-dd523169d4bf" alt=""><figcaption></figcaption></figure>
2. [Search for your orders](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/searching-for-orders).
3. [Filter your search results](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/filtering-your-orders) for Accepted orders.
4. Click the accepted order ID link under the **ID** column. The Order details page appears.
5. Select the items and quantities to fulfill the order.\
   \
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2Fd605KCeP4vf3Xzd33raJ%2F2%20nu%20fulfill%20order%20details%20partial.png?alt=media\&token=8afbcd42-e4ed-40a5-88ef-21275b532cf5)
6. Click **Fulfill items**. The Create fulfillment page appears.\
   \
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2Fus8entityPji3FR0Yf1b%2F3%20nu%20fulfill%20order%20fulfill%20modal.png?alt=media\&token=808df6ae-3631-454e-ab5a-3df538151ba4)
7. Select the items and quantities to fulfill.\
   \
   ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2FEUt83SZZVirdhPY8XjK9%2F4%20nu%20fulfill%20order%20select%20fulfill%20modal.png?alt=media\&token=23c70f30-2c63-4c04-ab7b-dde6e1c07c5b)
8. Add optional shipping and tracking information in the Optional information section. The optional fields are as follows:
   * Shipment ID: The seller and shipper of goods provide a unique alpha-numeric string that identifies the shipment.
   * Tracking company: The name of the company tracking the item.
   * Tracking number: The tracking company assigns a unique string to a package when shipping it. Tracking numbers are useful for knowing the location of time-sensitive deliveries.
   * Tracking URL: The company URL used to track the shipment of the fulfilled item.\
     **Note:** The Digital River Dashboard will not display blank fields.
9. Click **Review and submit**. The Fulfillment items dialog box appears.
10. Review the information and click **Confirm** to submit the fulfillment.\
    \
    ![](https://334437993-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LqH4RJfLVLuHPXuJyTZ%2Fuploads%2FM2DsgMaIaBSfk0oBXJ2s%2F5%20nu%20fulfill%20order%20select%20confirm%20modal.png?alt=media\&token=a082f19c-52e1-463b-ac2f-2842c78148c4)
11. A green **Fulfillment successful** dialog box will appear in the bottom left corner.