> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/digital-river-api/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/fulfilling-items.md).

# Fulfilling items

You can [fulfill ](/digital-river-api/administration/dashboard/order-management/orders/fulfilling-items.md)an order fully or partially from the [Order details](/digital-river-api/administration/dashboard/order-management/orders/viewing-the-order-details.md) page. Selecting and fulfilling items capture payment for those items.

{% hint style="info" %} <mark style="color:yellow;">​</mark> **Note:** An order item is either identified by a **SKU ID** or a **Product ID** ([SKU group](/digital-river-api/product-management/setting-up-sku-groups.md)) - not both.
{% endhint %}

To fulfill items:

1. Click **Orders** in the left navigation. The Orders page appears.

   <figure><img src="/files/0gsfBPRMud3biEwwkviP" alt=""><figcaption></figcaption></figure>
2. [Search for your orders](/digital-river-api/administration/dashboard/order-management/orders/searching-for-orders.md).
3. [Filter your search results](/digital-river-api/administration/dashboard/order-management/orders/filtering-your-orders.md) for Accepted orders.
4. Click the accepted order ID link under the **ID** column. The Order details page appears.
5. Select the items and quantities to fulfill the order.\
   \
   ![](/files/VLTFkJvSoGY45ag6yg19)
6. Click **Fulfill items**. The Create fulfillment page appears.\
   \
   ![](/files/QsZZHIM3XtlK1vXSfutJ)
7. Select the items and quantities to fulfill.\
   \
   ![](/files/FsPEdzjFehgEOtkSIvih)
8. Add optional shipping and tracking information in the Optional information section. The optional fields are as follows:
   * Shipment ID: The seller and shipper of goods provide a unique alpha-numeric string that identifies the shipment.
   * Tracking company: The name of the company tracking the item.
   * Tracking number: The tracking company assigns a unique string to a package when shipping it. Tracking numbers are useful for knowing the location of time-sensitive deliveries.
   * Tracking URL: The company URL used to track the shipment of the fulfilled item.\
     **Note:** The Digital River Dashboard will not display blank fields.
9. Click **Review and submit**. The Fulfillment items dialog box appears.
10. Review the information and click **Confirm** to submit the fulfillment.\
    \
    ![](/files/7dFutboGjibNsW6Y8vZM)
11. A green **Fulfillment successful** dialog box will appear in the bottom left corner.