> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/digital-river-api/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/fulfilling-items.md).
# Fulfilling items
You can [fulfill ](/digital-river-api/administration/dashboard/order-management/orders/fulfilling-items.md)an order fully or partially from the [Order details](/digital-river-api/administration/dashboard/order-management/orders/viewing-the-order-details.md) page. Selecting and fulfilling items capture payment for those items.
{% hint style="info" %} **Note:** An order item is either identified by a **SKU ID** or a **Product ID** ([SKU group](/digital-river-api/product-management/setting-up-sku-groups.md)) - not both.
{% endhint %}
To fulfill items:
1. Click **Orders** in the left navigation. The Orders page appears.
2. [Search for your orders](/digital-river-api/administration/dashboard/order-management/orders/searching-for-orders.md).
3. [Filter your search results](/digital-river-api/administration/dashboard/order-management/orders/filtering-your-orders.md) for Accepted orders.
4. Click the accepted order ID link under the **ID** column. The Order details page appears.
5. Select the items and quantities to fulfill the order.\
\
6. Click **Fulfill items**. The Create fulfillment page appears.\
\
7. Select the items and quantities to fulfill.\
\
8. Add optional shipping and tracking information in the Optional information section. The optional fields are as follows:
* Shipment ID: The seller and shipper of goods provide a unique alpha-numeric string that identifies the shipment.
* Tracking company: The name of the company tracking the item.
* Tracking number: The tracking company assigns a unique string to a package when shipping it. Tracking numbers are useful for knowing the location of time-sensitive deliveries.
* Tracking URL: The company URL used to track the shipment of the fulfilled item.\
**Note:** The Digital River Dashboard will not display blank fields.
9. Click **Review and submit**. The Fulfillment items dialog box appears.
10. Review the information and click **Confirm** to submit the fulfillment.\
\
11. A green **Fulfillment successful** dialog box will appear in the bottom left corner.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders/fulfilling-items.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.