LogoLogo
System Status
  • Digital River API
  • Getting started
  • Using our services
    • Local pricing
    • Item classification
    • Subscriptions
    • e-Invoicing
  • Integration options
    • Low-code checkouts
      • Implementing a Prebuilt Checkout
      • Implementing a Components checkout
      • Offering local pricing
      • Using a shipping endpoint
      • Processing subscription acquisitions
      • Adding custom fields
      • Offering store credit
      • Displaying policies and getting consent
      • Collecting e-invoice information
      • Handling completed checkout-sessions
    • Direct integrations
      • Standard flow
      • Building checkouts
        • Checking out guest and registered customers
        • Describing line items
          • Setting the price of an item
          • Managing items with shared SKU identifiers
        • Providing address information
        • Handling shipping choice
        • Tax identifiers
        • Applying a discount
        • Setting the customer type
        • Providing the IP address
        • Selecting a currency
        • Initiating a charge
        • Setting the purchase location
        • Configuring taxes
        • Accessing regulatory fee information
        • Localizing invoices and credit memos
        • Providing an upstream identifier
        • Applying store credit
        • Handling e-invoicing requirements
        • Landed cost
        • Tax calculation inputs
        • Selling entities
        • Payment sessions
        • Applying store credit (legacy)
        • Country specs
      • Building payment workflows
        • Handling redirect payment methods
        • Handling delayed payment methods
      • Subscription acquisitions
        • Handling subscription acquisitions
        • Handling external subscription acquisitions
        • Subscription information
      • Digital River coordinated fulfillments
        • Checking inventory levels
        • Using shipping quotes
        • Reserving inventory items
        • Managing a fulfillment order
        • Cancelling a fulfillment order
    • Connectors
  • Order management
    • Processing orders
    • Handling a rejected order
    • Accessing invoices and credit memos
    • Fulfilling goods and services
    • Capturing and cancelling charges
    • Payment reauthorizations
    • Handling reversals
      • Return basics
        • Digital River coordinated returns
        • Third party coordinated returns
      • Refund basics
        • Issuing refunds
        • Refunding asynchronous payment methods
      • Disputes and chargebacks
    • Customer notifications
    • Responding to events
      • Events
        • Key event types
        • All event types
      • Webhooks
        • Creating a webhook
        • Digital River API safelist
        • Digital River signature
      • Expanding events
      • Preventing webhooks from getting disabled
    • Distributor model
  • Subscription Management
    • Managing a subscription
    • Managing an external subscription
  • Payments
    • Payment solutions
      • Drop-in payments
        • How Drop-in payments work
        • Drop-in payments integration guide
      • DigitalRiver.js with Elements
        • Elements integration guide
        • Configuring payment methods
          • Configuring Afterpay
          • Configuring Alipay+ (cross-border)
          • Configuring Alipay (domestic)
          • Configuring Amazon Pay
          • Configuring Apple Pay
          • Configuring Bancontact
          • Configuring BNP Paribas
          • Configuring BLIK
          • Configuring CCAvenue
          • Configuring Clearpay
          • Configuring Credit Cards
          • Configuring FPX Online Banking
          • Configuring Google Pay
          • Configuring iDEAL
          • Configuring Klarna
          • Configuring Konbini
          • Configuring Online Banking (IBP)
          • Configuring Online Banking (Korea Bank Transfer)
          • Configuring PayCo
          • Configuring PayPal
          • Configuring SEPA Direct Debit
          • Configuring Trustly
          • Configuring Wire Transfer
          • Common payment sources
          • Common payment objects
    • Supported payment methods
      • Afterpay
      • Alipay (domestic)
      • Alipay+ (cross-border)
      • Amazon Pay
      • Apple Pay
      • Bancontact
      • BNP Paribas
      • BLIK
      • CCAvenue
      • Clearpay
      • Credit Cards
      • FPX Online Banking
      • Google Pay
      • iDEAL
      • Klarna
      • Konbini
      • Korea Bank Transfer (Online Banking)
      • Online Banking (IBP)
      • Pay with Installments France
      • PayCo
      • PayPal
      • PayPal Billing Agreement
      • PayPal Credit
      • PayPal Pay in 3
      • PayPal Pay in 4
      • PayPal RatenZahlung (Installment Payment)
      • SEPA Direct Debit
      • Trustly
      • Wire Transfer
    • Source basics
      • Managing sources
      • Handling credit card sources
      • Retrieving sources
    • Authorization declines
    • PSD2 and SCA
      • How to ensure SCA compliance
    • Payment testing scenarios
  • Product management
    • Product basics
    • Managing SKUs
    • Using product details
    • Grouping SKUs
    • SKU-inventory item pairs
    • Managing inventory items
    • Regulatory fees
      • What are regulatory fees?
        • Fees terminology
        • Regulatory fee management
        • European regulatory fees
        • Compliance obligations
        • WEEE directive requirements
        • Copyright directive requirements
        • Compliance challenges
      • Managing regulatory fees
  • Customer management
    • Customer basics
    • Creating and updating customers
    • Setting up tax exemptions
    • Recording a customer's request to be forgotten
  • Financial reporting
    • Financials basics
    • Sales transactions
      • Returning a list of sales transactions
      • Getting a sales transaction by ID
    • Sales summaries
      • Returning a list of sales summaries
      • Getting a sales summary by ID
    • Payouts
      • Returning a list of payouts
      • Getting a payout by ID
      • Get a list of transactions included in payout by ID
  • Developer resources
    • Digital River API reference
    • DigitalRiver.js reference
      • Including DigitalRiver.js
      • Initializing DigitalRiver.js
      • DigitalRiver object
      • Elements
        • Amazon Pay element
        • Apple Pay elements
        • Google Pay elements
        • IBAN element
        • iDEAL element
        • Konbini elements
        • Compliance element
        • Offline Refund elements
        • Online Banking elements
        • Tax Identifier element
        • Invoice attribute element
        • Delayed Payment Instructions element
        • PayPal elements
      • Guidelines for capturing payment details
      • Security
      • Digital River payment objects
      • Error types, codes, and objects
    • DigitalRiverCheckout.js reference
      • Including DigitalRiverCheckout.js
      • Initializing DigitalRiverCheckout.js
        • DigitalRiverCheckout configuration object
      • DigitalRiverCheckout object
        • Configuring Prebuilt Checkout
          • Performing actions
          • Defining experience
        • Components
          • Configuring components
          • Address component
          • Shipping component
          • Tax identifier component
          • Invoice component
          • Wallet component
          • Payment component
          • Compliance component
          • Order summary component
          • Thank you component
        • Rendering a checkout button
          • Performing actions on the checkout button
        • Determining the checkout's status
      • Accessing country and currency
    • DynamicPricing.js reference
    • Postman collection
  • administration
    • Sign in
    • Digital River Dashboard
      • Digital River Dashboard quick start guide
      • Key features
      • Reset your password
      • Test and production environments
      • Account
        • Adding an account
        • Switching accounts
        • Account access
      • Profile settings
        • Viewing your personal information
        • Changing your password
        • Updating your phone number
        • Enabling multi-factor authentication
      • Finance
        • Payouts
          • Viewing your payout details
          • Filtering your payouts
          • Exporting your payouts
        • Sales summaries
          • Viewing your sales summaries details
          • Filtering your sales summaries
          • Exporting your sales summaries
          • Exporting your sales summary details
        • Transactions
          • Viewing your transaction details
          • Filtering your transactions
          • Exporting your transactions
      • Order management
        • Orders
          • Searching for orders
          • Filtering your orders
          • Viewing the order details
          • Cancelling items
          • Fulfilling items
          • Downloading an invoice
          • Downloading a credit memo
          • Creating shipping labels
          • Recording a customer's request to be forgotten
          • Viewing returns and refunds
          • Creating a return
          • Accepting a return
          • Creating a refund
          • Viewing the order's timeline
        • Checkouts
          • Searching for checkouts
          • Filtering your checkouts
          • Viewing the checkout details
        • Prebuilt Checkout links
          • Generate Prebuilt Checkout links
          • View and work with Prebuilt Checkout link details
          • Add a customer during Prebuilt Checkout
          • Add a product during Prebuilt Checkout
      • Customers
        • Viewing customer details
        • Searching for customers
        • Filtering your customers
        • Editing account information
        • Adding a customer
        • Tax IDs and certificates
          • Adding a tax certificate
          • Adding a tax ID
          • Deleting a tax ID
        • Metadata
          • Adding metadata
          • Editing metadata
        • Manage subscriptions from the Customer Details page
        • Disabling a customer
        • Recording a customer's request to be forgotten
        • Deleting a customer
      • Catalog
        • SKUs
          • Viewing the SKU details
          • Searching for SKUs
          • Filtering your SKUs
          • Adding a SKU
          • Editing a SKU
          • Deleting a SKU
          • Adding a fee to a SKU
          • Editing a fee
          • Deleting a fee
          • Viewing product tariff codes
        • Managing customer subscriptions from Digital River Dashboard
      • Developers
        • API keys
          • Updating your API version
          • Getting your API keys
          • Changing the API version for your key
          • Creating a restricted key
          • Editing a restricted key
          • Deleting a restricted key
          • Rotating keys
        • Webhooks
          • Creating a webhook
          • Editing a webhook
          • Deleting a webhook
          • Rotating a webhook's secret
        • API logs
          • Filtering the API log
          • Viewing the API log details
        • Event logs
          • Filtering the events log
          • Viewing the event details
      • Settings
        • Users and roles
          • Roles
          • Searching for a user by name or email
          • Filtering your users and roles
          • Adding a user
          • Editing a user
          • Deleting a user
        • Prebuilt Checkout
        • Payment methods
          • Viewing your payment methods
          • Viewing payment method details
            • Enabling currencies
            • Managing countries
          • Enabling or disabling a payment method
  • General Resources
    • eCompass
    • eCompass documentation
    • Release notes
      • 2024
      • 2023
      • 2022
      • 2021
      • 2020
      • 2019
    • Standards and certifications
      • Certification process
      • Compliance requirements
      • Documentation requirements
      • Integration checklists
        • Admin portal
        • Products and SKUs
        • Customers and tax exemptions
        • Checkouts, payment sources, and orders
        • Disclosures, compliance statements, and emails
        • Fulfillments and cancellations
        • Customer portal
        • Order refund synchronization
        • Reversals
        • Error handling
      • Test and use cases
    • Commerce infrastructure
    • Versioning
    • Glossary
Powered by GitBook
On this page
  • Defining a customer
  • Unique identifier
  • Email
  • Shipping address
  • Tax identifiers and certificates
  • Locale
  • Customer type
  • Enabling a customer
  • Default payment source
  • Request to be forgotten
  • Creating a customer
  1. Customer management

Creating and updating customers

Learn how to create and update a customer.

PreviousCustomer basicsNextSetting up tax exemptions

Last updated 2 months ago

Once you , you can and then . Once the object is created, you can to a customer as well as .

Defining a customer

Unique identifier

A customers id must be forty characters or less in length. Anything longer and a 400 Bad Request with a code of invalid_parameter is returned.

We recommend that a customer's identifier be identical in both your and our systems.

If you don't provide us an id value in the create customer request, we generate one for you and return it in the response.

Email

The email parameter represents a customer's email address. You can create multiple customers in your account that contain identical email values.

Shipping address

You can use shipping to store a customer's name, phone, email, organization, basic ship to address, and detailed ship to additionalAddressInfo.

Tax identifiers and certificates

Locale

Customer type

Enabling a customer

If you set a customer's enabled flag to false, then any attempts to create orders that reference this customer will fail. You should only set enabled to false when you want to block a customer from placing orders. For example, you may decide this is necessary when a customer has a history of fraudulent behavior.

Default payment source

Request to be forgotten

Creating a customer

The following POST/customers request specifies a unique id:

curl --location --request POST 'https://api.digitalriver.com/customers' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <API_key>' \
--data-raw '{
  "id": "5823594806",
  "email": "jsmith@digitalriver.com",
  "shipping": {
    "address": {
      "line1": "10380 Bren Rd W",
      "line2": "string",
      "city": "Minnetonka",
      "postalCode": "55129",
      "state": "MN",
      "country": "US"
    },
    "name": "John Smith",
    "phone": "952-111-1111",
    "email": "jsmith@digitalriver.com",
    "organization": "Digital River"
  },
  "type": "individual",
  "metadata": {
    "coupon": "iOS"
  },
  "locale": "en_US",
  "enabled": true
}'

A successful request returns a 201 Created whose payload contains a customer object:

{
    "id": "5823594809",
    "createdTime": "2020-05-06T22:28:01Z",
    "email": "jsmith@digitalriver.com",
    "shipping": {
        "address": {
            "line1": "10380 Bren Rd W",
            "city": "Minnetonka",
            "postalCode": "55129",
            "state": "MN",
            "country": "US"
        },
        "phone": "952-111-1111",
        "email": "jsmith@digitalriver.com"
    },
    "enabled": true,
    "requestToBeForgotten": false,
    "locale": "en_US",
    "type": "individual",
    "liveMode": false
}

The following provides guidance on how to define a customer. For complete specifications, refer to the reference documentation.

Every customer can store one or more and .

A customer's locale is used to .

A customer's type allows you to .

The defaultSourceId should reference a that customers have indicated is their default payment instrument.

For more information, refer to on the page.

When you requests, you can use requestToBeForgotten to instruct Digital River to delete a customer's data from our system.

For more information, refer to the page.

The process of creating and updating a customer is similar. In a , you can specify the object's unique identifier. However, when , you must pass in this unique identifier as a path parameter.

Updating a customer's request also allows you to .

Once you create a customer, you can reference this object in .

localize invoices and credit memos
source
Recording a customer's request to be forgotten
record a customer's right to be forgotten
Managing sources
create customer request
define a customer
create a customer object
set a customer's default payment source
setting the default payment source
save one or more payment sources
Checkouts API
update customer
updating a customer
tax identifiers
tax certificates
differentiate between business and individual customers
associate the object with checkouts
registered checkouts