Dashboard Quick Start Guide

Learn how to obtain your credentials and sign in to Dashboard.

You can access your account in six easy steps.

Step 1: Creating a free test account

To create your free test account, follow these steps:

  1. Complete the fields in the form.

  2. Click Create test account. You'll see a message that the account is created and receive an activation email.

  3. In the email message, click the Activate your account link to open a dialog box. Complete your signup with a password and your mobile phone number (so you can receive text verification codes for sign-in authentication). Click Complete account activation.

Step 2: Activate your account

After Digital River provisions your account, you will receive an activation email. Click Activate your account and create a password to access Dashboard.

Step 3: Complete your sign up

Set up your password and enter a mobile phone number. If you forget your password, Digital River will use this information as the recovery method.

On activation of a new Dashboard account, it may take up to two business days for all payment methods to be available for use. The payment methods available on a new test account will include all those marked as supported in the test environment as noted in Supported payment methods.

Step 4: Sign in to Dashboard

Sign in to Dashboard, complete the fields, and click Sign in.

Step 5: Choose an account

You will be directed to the landing page for your account once you sign in (your landing page is determined by your assigned role, such as User Manager or Finance Manager; see Account Access). If you have access to multiple accounts (see Account for more information), you must choose an account to administer and click Select.

Step 6: Review or edit profile settings

View and manage your Profile settings by clicking your name in the upper-right corner to open a dropdown menu.

Click Profile settings. Settings that can be edited include changing your password, updating your account recovery trusted phone number, and enabling two-factor authentication.