Digital River Dashboard Quick Start Guide

Learn how to obtain your credentials and sign in to Digital River Dashboard.

You can access and use your account in four easy steps.

Step 1: Creating a free test account

To create your free test account, follow these steps:

  1. In the email message, click the Activate your account link to open a dialog box.

Upon activating a new Dashboard account, it may take up to two business days for all your payment methods to be available for use. The payment methods available on a new test account will include all those marked as supported in the test environment as noted in Supported payment methods.

Step 2: Sign in to Digital River Dashboard

Step 3: Choose an account

Step 4: Review or edit profile settings

View and manage your Profile settings by clicking your name in the upper-right corner to open a dropdown menu.

Click Profile settings. The settings that you can edit include changing your password, updating your account recovery trusted phone number, and enabling multi-factor authentication.

Note: The Digital River Dashboard application provides multifactor authentication (MFA) to ensure maximum security. Choose your phone number or Google Authenticator to set up MFA. If you are using both Digital River Dashboard and eCompass, you are required to set up MFA for both applications. Use the same username and password for both applications, so you only need to set up MFA once. Your credentials are applied to both applications in the same way.

Last updated