Disabling a customer

Learn how disable a customer.

Disabling a customer will block the customer from placing orders. You may want to disable a customer after noticing fraudulent activity.

To disable a customer:

  1. Click All customers in the left navigation. The Customers page appears.

  2. Search or scroll to find the customer you want to disable.

  3. Click the customer ID link under the Customer ID column. The Customer details page appears.

  4. Click the toggle underneath Enabled to change the setting to False. The Disable customer dialog box appears.\

  5. Click Confirm.

  6. A green Changes saved dialog box will appear in the bottom left corner of the screen.

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