> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/digital-river-api/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/digital-river-api/administration/dashboard/customers/deactivating-a-customer.md).

# Disabling a customer

Disabling a customer will block the customer from placing orders. You may want to disable a customer after noticing fraudulent activity.

To disable a customer:

1. Click **All customers** in the left navigation. The Customers page appears.
2. [Search](/digital-river-api/administration/dashboard/customers/searching-for-customers.md) or scroll to find the customer you want to disable.
3. Click the customer ID link under the **Customer** **ID** column. The Customer details page appears.
4. Click the toggle underneath **Enabled** to change the setting to False. The Disable customer dialog box appears.\\

   <figure><img src="/files/RDzL8PYoMm4cVXJLMkGA" alt=""><figcaption></figcaption></figure>
5. Click **Confirm**.
6. A green **Changes saved** dialog box will appear in the screen's bottom left corner.


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