# Order management

- [Processing orders](https://docs.digitalriver.com/digital-river-api/order-management/creating-and-updating-an-order.md): Learn the basics of processing an order
- [Handling a rejected order](https://docs.digitalriver.com/digital-river-api/order-management/resubmitting-an-order.md): Learn how to handle order failures.
- [Accessing invoices and credit memos](https://docs.digitalriver.com/digital-river-api/order-management/accessing-invoices-and-credit-memos.md): Learn how to access order invoices and credit memos and then share them with your customers
- [Fulfilling goods and services](https://docs.digitalriver.com/digital-river-api/order-management/fulfillments.md): Learn how to manage Digital River coordinated fulfillments and third-party coordinated fulfillments
- [Capturing and cancelling charges](https://docs.digitalriver.com/digital-river-api/order-management/informing-digital-river-of-a-fulfillment.md): Learn how to inform Digital River that products are fulfilled or cancelled so that we can attempt to capture or cancel payment
- [Payment reauthorizations](https://docs.digitalriver.com/digital-river-api/order-management/payment-reauthorizations.md): Gain a better understanding of Digital River's payment reauthorization feature and how you might use it to sell pre-ordered goods
- [Handling reversals](https://docs.digitalriver.com/digital-river-api/order-management/returns-and-refunds-1.md): Understand how to handle returns and refunds.
- [Return basics](https://docs.digitalriver.com/digital-river-api/order-management/returns-and-refunds-1/returns.md): Learn how to manage returns coordinated by Digital River and third-parties.
- [Digital River coordinated returns](https://docs.digitalriver.com/digital-river-api/order-management/returns-and-refunds-1/returns/digital-river-coordinated-returns.md): Learn how to manage returns when Digital River is your designated fulfillment coordinator
- [Third party coordinated returns](https://docs.digitalriver.com/digital-river-api/order-management/returns-and-refunds-1/returns/creating-a-return.md): Learn how notify Digital River of returns when you have a third-party fulfiller.
- [Refund basics](https://docs.digitalriver.com/digital-river-api/order-management/returns-and-refunds-1/refunds.md): Learn the basics of issuing refunds
- [Issuing refunds](https://docs.digitalriver.com/digital-river-api/order-management/returns-and-refunds-1/refunds/issuing-refunds.md): Learn how to use the Refunds API to issue full and partial refunds
- [Refunding asynchronous payment methods](https://docs.digitalriver.com/digital-river-api/order-management/returns-and-refunds-1/refunds/handling-refunds-for-asynchronous-payment-methods.md): Learn how to refund transactions that use delayed payment methods
- [Disputes and chargebacks](https://docs.digitalriver.com/digital-river-api/order-management/returns-and-refunds-1/disputes-and-chargebacks.md): Learn about the order dispute and chargeback process
- [Customer notifications](https://docs.digitalriver.com/digital-river-api/order-management/customer-notifications.md): Gain a better understanding of what notifications to send to customers and what information to include in them
- [Responding to events](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1.md): Understand how to create and manage events and webhooks.
- [Events](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/events-1.md): Learn about the structure of events and when they are created.
- [Key event types](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/events-1/event-types.md): Understand the key event types that your integration might want to monitor
- [All event types](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/events-1/all-event-types.md): Learn about all event types based on service or feature.
- [Webhooks](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/webhooks.md): Learn how to use webhooks.
- [Creating a webhook](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/webhooks/creating-a-webhook.md): Learn how to create a webhook.
- [Digital River API safelist](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/webhooks/digital-river-safelist.md): Understand the purpose of a safelist.
- [Digital River signature](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/webhooks/digital-river-signature.md): Understand the purpose of the DigitalRiver-signature.
- [Expanding events](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/expanding-events.md): Gain a better understanding of the events that are available for expansion, the extra data they contain, and how to subscribe to them
- [Preventing webhooks from getting disabled](https://docs.digitalriver.com/digital-river-api/order-management/events-and-webhooks-1/preventing-webhooks-from-getting-disabled.md): Gain a better understanding of what causes a webhook to get disabled and how to prevent it from happening
- [Distributor model](https://docs.digitalriver.com/digital-river-api/order-management/distributor-model.md): Gain a better understanding of how to implement fulfillments with the distributor model


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