# Order management

The Order management section allows administrators and developers to handle customer orders efficiently. This section lets you view detailed orders, manage returns and refunds, streamline the checkout process, and access comprehensive order timelines.

You'll need the Administrator or Developer role to access the Order management section.

| Feature                                                                                                                                      | Description                                                                                                                                                                         |
| -------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| [Orders](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/orders)                                   | The Orders list displays all [orders](https://app.gitbook.com/s/ScJM6Hp95yBCPfU1nBSB/orders). You can view order details, manage returns and refunds, and view an order's timeline. |
| [Checkouts](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/checkouts)                             | The Checkouts list displays all [checkouts](https://app.gitbook.com/s/x8fSFzVR3sg0TsNWwwVz/checkouts). You can use it to view order details.                                        |
| [Prebuilt Checkout links](https://docs.digitalriver.com/digital-river-api/administration/dashboard/order-management/prebuilt-checkout-links) | Prebuilt Checkout links streamline the checkout process for administrators and customer service representatives.                                                                    |