Displaying policies and getting consent
Gain a better understanding of how to set-up a low-code checkout to display your policies and get a customer's consent
Last updated
Gain a better understanding of how to set-up a low-code checkout to display your policies and get a customer's consent
Last updated
You can configure a low-code checkout so that customers can view and consent to your specific policies and agree to receive marketing and promotional emails.
On this page, you'll find information on how to:
When selecting a payment method, customers must check a box indicating they consent to Digital River's terms of sale. To append a link to this checkbox that takes customers to your end user license agreement and/or terms of service, select the appropriate option in Digital River Dashboard and then enter a URL.
Toggle the Display marketing opt-in checkout feature in the Digital River Dashboard to display a checkbox asking customers whether they consent to receive marketing and promotional emails.
Once activated, customers are asked when they supply their address information and whether they want to receive news and offers.
Select the appropriate checkboxes in the Digital River Dashboard and enter a URL to display a link to your return and refund policies in the compliance footer.
To determine what customers consented to while checking out, you'll most likely configure a webhook to listen for the event with a type
of checkout_session.order.created
. Its data.object
contains consents
. However, you can also access consents
by assigning a handler to onCheckoutComplete
, onChange
, or onSuccess
.
To determine whether customers agreed to be sent marketing news and offers, check the value of emailPromotionsOptIn
.
The eula
and termsOfService
attributes reference your company's end-user license agreement and terms of service, respectively. If they exist, their value should always be true
. This is because they're appended to Digital River's termsOfSale
, which customers must accept before being allowed to place an order.