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  • Digital River API
  • Getting started
  • Using our services
    • Local pricing
    • Item classification
    • Subscriptions
    • e-Invoicing
  • Integration options
    • Low-code checkouts
      • Implementing a Prebuilt Checkout
      • Implementing a Components checkout
      • Offering local pricing
      • Using a shipping endpoint
      • Processing subscription acquisitions
      • Adding custom fields
      • Offering store credit
      • Displaying policies and getting consent
      • Collecting e-invoice information
      • Handling completed checkout-sessions
    • Direct integrations
      • Standard flow
      • Building checkouts
        • Checking out guest and registered customers
        • Describing line items
          • Setting the price of an item
          • Managing items with shared SKU identifiers
        • Providing address information
        • Handling shipping choice
        • Tax identifiers
        • Applying a discount
        • Setting the customer type
        • Providing the IP address
        • Selecting a currency
        • Initiating a charge
        • Setting the purchase location
        • Configuring taxes
        • Accessing regulatory fee information
        • Localizing invoices and credit memos
        • Providing an upstream identifier
        • Applying store credit
        • Handling e-invoicing requirements
        • Landed cost
        • Tax calculation inputs
        • Selling entities
        • Payment sessions
        • Applying store credit (legacy)
        • Country specs
      • Building payment workflows
        • Handling redirect payment methods
        • Handling delayed payment methods
      • Subscription acquisitions
        • Handling subscription acquisitions
        • Handling external subscription acquisitions
        • Subscription information
      • Digital River coordinated fulfillments
        • Checking inventory levels
        • Using shipping quotes
        • Reserving inventory items
        • Managing a fulfillment order
        • Cancelling a fulfillment order
    • Connectors
  • Order management
    • Processing orders
    • Handling a rejected order
    • Accessing invoices and credit memos
    • Fulfilling goods and services
    • Capturing and cancelling charges
    • Payment reauthorizations
    • Handling reversals
      • Return basics
        • Digital River coordinated returns
        • Third party coordinated returns
      • Refund basics
        • Issuing refunds
        • Refunding asynchronous payment methods
      • Disputes and chargebacks
    • Customer notifications
    • Responding to events
      • Events
        • Key event types
        • All event types
      • Webhooks
        • Creating a webhook
        • Digital River API safelist
        • Digital River signature
      • Expanding events
      • Preventing webhooks from getting disabled
    • Distributor model
  • Subscription Management
    • Managing a subscription
    • Managing an external subscription
  • Payments
    • Payment solutions
      • Drop-in payments
        • How Drop-in payments work
        • Drop-in payments integration guide
      • DigitalRiver.js with Elements
        • Elements integration guide
        • Configuring payment methods
          • Configuring Afterpay
          • Configuring Alipay+ (cross-border)
          • Configuring Alipay (domestic)
          • Configuring Amazon Pay
          • Configuring Apple Pay
          • Configuring Bancontact
          • Configuring BNP Paribas
          • Configuring BLIK
          • Configuring CCAvenue
          • Configuring Clearpay
          • Configuring Credit Cards
          • Configuring FPX Online Banking
          • Configuring Google Pay
          • Configuring iDEAL
          • Configuring Klarna
          • Configuring Konbini
          • Configuring Online Banking (IBP)
          • Configuring Online Banking (Korea Bank Transfer)
          • Configuring PayCo
          • Configuring PayPal
          • Configuring SEPA Direct Debit
          • Configuring Trustly
          • Configuring Wire Transfer
          • Common payment sources
          • Common payment objects
    • Supported payment methods
      • Afterpay
      • Alipay (domestic)
      • Alipay+ (cross-border)
      • Amazon Pay
      • Apple Pay
      • Bancontact
      • BNP Paribas
      • BLIK
      • CCAvenue
      • Clearpay
      • Credit Cards
      • FPX Online Banking
      • Google Pay
      • iDEAL
      • Klarna
      • Konbini
      • Korea Bank Transfer (Online Banking)
      • Online Banking (IBP)
      • Pay with Installments France
      • PayCo
      • PayPal
      • PayPal Billing Agreement
      • PayPal Credit
      • PayPal Pay in 3
      • PayPal Pay in 4
      • PayPal RatenZahlung (Installment Payment)
      • SEPA Direct Debit
      • Trustly
      • Wire Transfer
    • Source basics
      • Managing sources
      • Handling credit card sources
      • Retrieving sources
    • Authorization declines
    • PSD2 and SCA
      • How to ensure SCA compliance
    • Payment testing scenarios
  • Product management
    • Product basics
    • Managing SKUs
    • Using product details
    • Grouping SKUs
    • SKU-inventory item pairs
    • Managing inventory items
    • Regulatory fees
      • What are regulatory fees?
        • Fees terminology
        • Regulatory fee management
        • European regulatory fees
        • Compliance obligations
        • WEEE directive requirements
        • Copyright directive requirements
        • Compliance challenges
      • Managing regulatory fees
  • Customer management
    • Customer basics
    • Creating and updating customers
    • Setting up tax exemptions
    • Recording a customer's request to be forgotten
  • Financial reporting
    • Financials basics
    • Sales transactions
      • Returning a list of sales transactions
      • Getting a sales transaction by ID
    • Sales summaries
      • Returning a list of sales summaries
      • Getting a sales summary by ID
    • Payouts
      • Returning a list of payouts
      • Getting a payout by ID
      • Get a list of transactions included in payout by ID
  • Developer resources
    • Digital River API reference
    • DigitalRiver.js reference
      • Including DigitalRiver.js
      • Initializing DigitalRiver.js
      • DigitalRiver object
      • Elements
        • Amazon Pay element
        • Apple Pay elements
        • Google Pay elements
        • IBAN element
        • iDEAL element
        • Konbini elements
        • Compliance element
        • Offline Refund elements
        • Online Banking elements
        • Tax Identifier element
        • Invoice attribute element
        • Delayed Payment Instructions element
        • PayPal elements
      • Guidelines for capturing payment details
      • Security
      • Digital River payment objects
      • Error types, codes, and objects
    • DigitalRiverCheckout.js reference
      • Including DigitalRiverCheckout.js
      • Initializing DigitalRiverCheckout.js
        • DigitalRiverCheckout configuration object
      • DigitalRiverCheckout object
        • Configuring Prebuilt Checkout
          • Performing actions
          • Defining experience
        • Components
          • Configuring components
          • Address component
          • Shipping component
          • Tax identifier component
          • Invoice component
          • Wallet component
          • Payment component
          • Compliance component
          • Order summary component
          • Thank you component
        • Rendering a checkout button
          • Performing actions on the checkout button
        • Determining the checkout's status
      • Accessing country and currency
    • DynamicPricing.js reference
    • Postman collection
  • administration
    • Sign in
    • Digital River Dashboard
      • Digital River Dashboard quick start guide
      • Key features
      • Reset your password
      • Test and production environments
      • Account
        • Adding an account
        • Switching accounts
        • Account access
      • Profile settings
        • Viewing your personal information
        • Changing your password
        • Updating your phone number
        • Enabling multi-factor authentication
      • Finance
        • Payouts
          • Viewing your payout details
          • Filtering your payouts
          • Exporting your payouts
        • Sales summaries
          • Viewing your sales summaries details
          • Filtering your sales summaries
          • Exporting your sales summaries
          • Exporting your sales summary details
        • Transactions
          • Viewing your transaction details
          • Filtering your transactions
          • Exporting your transactions
      • Order management
        • Orders
          • Searching for orders
          • Filtering your orders
          • Viewing the order details
          • Cancelling items
          • Fulfilling items
          • Downloading an invoice
          • Downloading a credit memo
          • Creating shipping labels
          • Recording a customer's request to be forgotten
          • Viewing returns and refunds
          • Creating a return
          • Accepting a return
          • Creating a refund
          • Viewing the order's timeline
        • Checkouts
          • Searching for checkouts
          • Filtering your checkouts
          • Viewing the checkout details
        • Prebuilt Checkout links
          • Generate Prebuilt Checkout links
          • View and work with Prebuilt Checkout link details
          • Add a customer during Prebuilt Checkout
          • Add a product during Prebuilt Checkout
      • Customers
        • Viewing customer details
        • Searching for customers
        • Filtering your customers
        • Editing account information
        • Adding a customer
        • Tax IDs and certificates
          • Adding a tax certificate
          • Adding a tax ID
          • Deleting a tax ID
        • Metadata
          • Adding metadata
          • Editing metadata
        • Manage subscriptions from the Customer Details page
        • Disabling a customer
        • Recording a customer's request to be forgotten
        • Deleting a customer
      • Catalog
        • SKUs
          • Viewing the SKU details
          • Searching for SKUs
          • Filtering your SKUs
          • Adding a SKU
          • Editing a SKU
          • Deleting a SKU
          • Adding a fee to a SKU
          • Editing a fee
          • Deleting a fee
          • Viewing product tariff codes
        • Managing customer subscriptions from Digital River Dashboard
      • Developers
        • API keys
          • Updating your API version
          • Getting your API keys
          • Changing the API version for your key
          • Creating a restricted key
          • Editing a restricted key
          • Deleting a restricted key
          • Rotating keys
        • Webhooks
          • Creating a webhook
          • Editing a webhook
          • Deleting a webhook
          • Rotating a webhook's secret
        • API logs
          • Filtering the API log
          • Viewing the API log details
        • Event logs
          • Filtering the events log
          • Viewing the event details
      • Settings
        • Users and roles
          • Roles
          • Searching for a user by name or email
          • Filtering your users and roles
          • Adding a user
          • Editing a user
          • Deleting a user
        • Prebuilt Checkout
        • Payment methods
          • Viewing your payment methods
          • Viewing payment method details
            • Enabling currencies
            • Managing countries
          • Enabling or disabling a payment method
  • General Resources
    • eCompass
    • eCompass documentation
    • Release notes
      • 2024
      • 2023
      • 2022
      • 2021
      • 2020
      • 2019
    • Standards and certifications
      • Certification process
      • Compliance requirements
      • Documentation requirements
      • Integration checklists
        • Admin portal
        • Products and SKUs
        • Customers and tax exemptions
        • Checkouts, payment sources, and orders
        • Disclosures, compliance statements, and emails
        • Fulfillments and cancellations
        • Customer portal
        • Order refund synchronization
        • Reversals
        • Error handling
      • Test and use cases
    • Commerce infrastructure
    • Versioning
    • Glossary
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On this page
  • Phases of the certification process
  • Planning and prerequisites
  • Tool development
  • Tool submission and certification
  • Detailed certification process
  • End site implementations
  • Change management
  1. General Resources
  2. Standards and certifications

Certification process

Understand the quality and security certification process.

PreviousStandards and certificationsNextCompliance requirements

Last updated 2 months ago

Here, you'll find an overview and a of the commerce connector quality and security certification review process.

During the review, you'll need to provide an eCommerce front end, created in your ecosystem, that demonstrates how the connector functions. More specifically, the front-end must:

  • Include a test commerce site

  • Contain an admin interface for conducting configurations and customer service

  • Allow orders to be placed using all available payment methods in the

  • Execute a minimal scenario set provided by Digital River that demonstrates evidence of your connector's health

  • Provide access to a source code wrapping SDK that enables the eCommerce workflow

You'll also need to supply us with credentials for both the admin portal and a test account in the customer portal.

Phases of the certification process

To help you work through these commerce connector quality and certification requirements, we've organized them into five phases:

  • : Planning and prerequisites

  • : Tool development and test site validation by ecosystem partner

  • : Security validation by Digital River

  • : Front-end test site validation by Digital River

  • : Production payment validation by Digital River

Planning and prerequisites

Phase 1 consists of project planning. When you start this phase, we assume you're currently working with Digital River and ready to build a connector. The main goals of phase 1 are to create function specs, documents, schedules, test scenarios, team assignments, and the defect triage matrix.

Tool development

  • Deploying a working storefront that acts as a front-end test environment

  • Finalizing test cases and workflows

  • Accounting for all applicable Digital River use cases

Your ultimate goal in phase 2 is to present your complete integrated tool on the PTE test site and demonstrate that you've accounted for all priority 1 defects.

Tool submission and certification

The following provides a high-level overview of these three phases:

  • Phase 3: We perform security and automated validation scans on your tool and its source code

  • Phase 4: Our QA teams run test scenarios against your PTE test site

  • Phase 5: Using live payment systems, our QA teams verify the integrity of all payment methods

Detailed certification process

You can find a more detailed explanation of the certification process, along with a diagram outlining the sequences, in the following documents:

End site implementations

Since each end site that uses your tool is treated as a separate entity, it must be deployed independently. Individual end sites must obtain a unique Digital River API account. These accounts provide the client with API keys for use in test and production environments.

Change management

During phase 2, you create a working test environment and update Digital River on your development status. During this phase, most of the development work is performed in the Digital River . This is in preparation for the initial certification tests you must pass, which consist of:

Refer to the Priority Matrix section in the for more information on how defects are prioritized.

In phases 3 through 5, Digital River performs manual and automated validations of your tool in the test site. We also help you resolve any defects and compliance issues before proceeding further in the certification process.

At the end of phase 5, your tool is certified and ready to be deployed on your clients' .

After your tool is certified, you can implement multiple end sites. The end sites you implement, however, are not part of the tool certification process. These sites must undergo a separate .

The Digital River API is versioned based on that require you to modify your workflow. Our implementation of versioning allows you to remain on your current version until you're ready to . When you decide to update your version, we provide .

We also release that require no modification of your code, regardless of your version.

full certification process document
end site implementations
update to the latest one
detailed description
Phase 1
Phase 2
Phase 3
Phase 4
Phase 5
non-breaking changes
breaking changes
production checkout certification
several options for handling the conversion
376KB
Certification_Process.docx
16KB
Certification_Sequence_Diagram.pdf
pdf
Production Test Environment (PTE)
PTE
PTE