Status mappings
Learn how notifications trigger status updates.
Order with a physical product only
Notification received from Digital River | BigCommerce payment status | BigCommerce order status | Digital River order status |
---|---|---|---|
none | Pending | Pending | pending_payment |
none | Pending | Awaiting Payment | pending_payment |
order.accepted | Authorized | Awaiting Payment | accepted |
none | Authorized | Shipped | fulfilled |
order.charge.capture.complete | Pending | Shipped | complete |
Order with a digital product only
Notification received from Digital River | BigCommerce payment status | BigCommerce order status | Digital River order status |
---|---|---|---|
none | Pending | Pending | pending_payment |
none | Pending | Awaiting Payment | pending_payment |
order.accepted | Authorized | Awaiting Payment | accepted |
order.charge.capture.complete | Captured | Awaiting Fulfillment | fulfilled |
none | Captured | Completed | complete |
Order with mixed products
Notification received from Digital River | BigCommerce payment status | BigCommerce order status | Digital River order status |
---|---|---|---|
none | Pending | Pending | pending_payment |
none | Pending | Awaiting Payment | pending_payment |
order.accepted | Authorized | Awaiting Payment | accepted |
none | Authorized | Shipped | accepted |
order.charge.capture.complete | Captured | Shipped | fulfilled |
none | Captured | Completed | complete |
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