Requirements

Learn about the requirements for the BigCommerce app.

You must meet the following requirements before you can integrate the app.

• You must use optimized one-page checkout.

• You must have the Digital River Payments, Fraud, Tax & Compliance Management app (Digital River app) installed.

• You must not have any other tax provider app installed.

• You must not have any other payment provider connected.

• You must have a phone number set to required for shipping and billing information on checkout.

• You must use the Adding Products (v3) interface.

• You must use the Product Options (v3) interface.

Product setup requirements

You must fill out the following fields for each product:

• SKU

• Country of origin

• Export Control Classification Number (ECCN)–You can add the ECCN added through a Custom Field. The field name must be ECCN.

• Tax Code

• skuGroupId–The skuGroupId uniquely identifies a SKU group configured for your Digital River account. A SKU group allows you to define the global markets, trading patterns, and their functionality. For more information, see Grouping SKUs. To configure your SKU groups, contact your Digital River Account Manager.

When updating the skuGroupId, you must also update or change the Basic Product details. When the webhook triggers, this ensures the product details are synchronized with Digital River.