Support
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BigCommerce App 1.0
Have a problem? We can help!
Last updated
If you encounter errors, issues, or defects in implementing the Digital River app for BigCommerce, contact the system integrator or partner who installed it.
If you have a defect with the app's functionality, go to to send an email, start a chat, or call 888-699-8911 opt 1. Include the following information:
System Integrator or Partner's contact information
A description of the issue (with a transaction ID if it is available)
Detailed reproduction steps
For all other questions or inquiries, contact your Digital River representative.