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Status mappings
Learn how notifications trigger status updates.

Order with a physical product only

Notification received from Digital River
BigCommerce payment status
BigCommerce order status
Digital River order status
none
Pending
Pending
pending_payment
none
Pending
Awaiting Payment
pending_payment
order.accepted
Authorized
Awaiting Payment
accepted
none
Authorized
Shipped
fulfilled
order.charge.capture.complete
Pending
Shipped
complete

Order with a digital product only

Notification received from Digital River
BigCommerce payment status
BigCommerce order status
Digital River order status
none
Pending
Pending
pending_payment
none
Pending
Awaiting Payment
pending_payment
order.accepted
Authorized
Awaiting Payment
accepted
order.charge.capture.complete
Captured
Awaiting Fulfillment
fulfilled
none
Captured
Completed
complete

Order with mixed products

Notification received from Digital River
BigCommerce payment status
BigCommerce order status
Digital River order status
none
Pending
Pending
pending_payment
none
Pending
Awaiting Payment
pending_payment
order.accepted
Authorized
Awaiting Payment
accepted
none
Authorized
Shipped
accepted
order.charge.capture.complete
Captured
Shipped
fulfilled
none
Captured
Completed
complete
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Outline
Order with a physical product only
Order with a digital product only
Order with mixed products