Status mappings

Learn how notifications trigger status updates.

Order with a physical product only

Notification received from Digital River	BigCommerce payment status	BigCommerce order status	Digital River order status
none	Pending	Pending	pending_payment
none	Pending	Awaiting Payment	pending_payment
order.accepted	Authorized	Awaiting Payment	accepted
none	Authorized	Shipped	fulfilled
order.charge.capture.complete	Pending	Shipped	complete

Order with a digital product only

Notification received from Digital River	BigCommerce payment status	BigCommerce order status	Digital River order status
none	Pending	Pending	pending_payment
none	Pending	Awaiting Payment	pending_payment
order.accepted	Authorized	Awaiting Payment	accepted
order.charge.capture.complete	Captured	Awaiting Fulfillment	fulfilled
none	Captured	Completed	complete

Order with mixed products

Notification received from Digital River	BigCommerce payment status	BigCommerce order status	Digital River order status
none	Pending	Pending	pending_payment
none	Pending	Awaiting Payment	pending_payment
order.accepted	Authorized	Awaiting Payment	accepted
none	Authorized	Shipped	accepted
order.charge.capture.complete	Captured	Shipped	fulfilled
none	Captured	Completed	complete