> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/bigcommerce/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/bigcommerce/1.0-4/shopper-experience.md).

# Shopper experience

Understand the shopper experience.

The shopper experience using Digital River's Drop-In on BigCommerce is designed to be seamless and user-friendly. When a shopper proceeds to checkout, they will encounter a straightforward payment interface that integrates seamlessly with the BigCommerce store, ensuring a smooth and efficient purchasing process. This guide will walk you through the steps a shopper experiences when using [Drop-In payments](https://docs.digitalriver.com/digital-river-api/payments/payment-integrations-1/drop-in) during checkout.

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