Understand the Prebuilt Checkout workflow
Understand the Prebuilt Checkout workflow.
Last updated
Understand the Prebuilt Checkout workflow.
Last updated
The Prebuilt Checkout workflow in BigCommerce, powered by Digital River, streamlines your customers' purchasing process. This feature integrates seamlessly with your existing store setup to manage various aspects of checkout, from cart review to payment processing. By understanding the Prebuilt Checkout workflow, you can enhance the user experience and potentially increase conversion rates by offering a smooth, efficient checkout process. This guide will walk you through each workflow step, helping you configure and optimize this feature for your online store.
After your customer adds products to their cart and clicks Checkout, the Digital River Global Checkout appears in the experience. If you have enabled Prebuilt Checkout, you will see the following modal sequence.
Customers can review the selected items at the Cart stage before proceeding to checkout.
At the Checkout stage, customers provide their shipping and billing addresses.
At this stage, customers can choose their preferred shipping method based on options such as delivery speed, cost, and courier preferences.
Customers must enter their Value Added Tax (VAT) identification number at the VAT ID collection stage. This information is essential for tax calculation and regulatory compliance, especially for business transactions within the European Union. The VAT ID ensures that the correct amount of tax is applied based on the customer’s location and tax status.
At the Payment stage, the customer will be prompted to enter their payment information, select a payment method, and review their order summary. This step ensures that all necessary payment details are collected accurately and securely before order completion. The customer must ensure all details are correct before finalizing your purchase.
When the customer completes checkout successfully, they will see the following information displayed in the modal:
This stage is crucial for assuring the customer that their order has been received and processed correctly.
