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  • BigCommerce Prebuilt Checkout solution
  • Introduction
    • Supported countries
    • General workflow
    • BigCommerce features
    • Requirements
  • Use Digital River Prebuilt Checkout with BigCommerce
    • Create a BigCommerce API Key
    • Install and configure the Digital River script
    • Create the Prebuilt Checkout configuration
    • Create Digital River webhooks
    • Configure your products
    • Understand the Prebuilt Checkout workflow
    • Populate shipping methods in Checkout
    • Viewing post-order details
    • Fulfilling products
    • Generate refunds
    • Generate cancellations
  • Support
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  1. Use Digital River Prebuilt Checkout with BigCommerce

Generate cancellations

Learn how to work with cancellations using Digital River Prebuilt Checkout.

Last updated 8 months ago

You can generate cancellations using the Digital River Dashboard or by sending directly to the Digital River API.

When a refund is created and processed, the BigCommerce order status is updated automatically.

Digital River Order State

BigCommerce Order State

If the Digital River order is cancelled then

The BigCommerce order will be updated to "Cancelled."

The order cancellation is reflected in the order details of the BigCommerce application.

Fulfillment Requests