Step 5: Configure shipping

Learn how to configure shipping for your store.

Configuring shipping settings in your application is essential to ensure accurate and timely delivery of products to your customers. This section provides step-by-step instructions on setting up your shipping address and adding various country zones to streamline your shipping process. By correctly configuring these settings, you can manage shipping origins, set up shipping zones, and enable static and real-time shipping quotes for a seamless checkout experience.

Configuring the shipping address

To configure the shipping address:

1. Click Settings in the app menu on the left and then click Shipping. The Shipping Manager page appears.

2. Under Shipping Origin, click Edit. The Configure Shipping Address dialog appears.

   Note: You must select the same country for both Default country and Shipping Origin (ship-from address). If you do not set it correctly, the totals displayed to the shopper during checkout and order submission will be different.

   

3. Complete the fields and click Submit. The required fields are Address, City Postcode, and Country.

Adding a country zone

1. Under Checkout Shipping Options on the Shipping Manager page, select Add a country zone from the Add shipping zone drop-down.

   To Add a country zone:

   1. Select a country from the Country drop-down and click Submit. This will add a single country as a valid shipping destination. For more complex zones like multiple countries, states, or postcodes, set up a custom zone.

      

   2. To configure shipping quotes for a country, click Configure next to the country you added.

   3. Choose one of the following options:

      • To enable static shipping quotes, toggle one of the options to enable under Static shipping quotes, complete the fields, and click Submit. Repeat this step for each additional option.

      • To configure real-time shipping quotes, click Connect next to the real-time shipping option you want to use under Real-time shipping quotes, complete the fields under each tab, and click Submit. Repeat this step for each additional option. .

   4. Click Done.

Adding a custom zone

To add a custom zone:

1. Under Checkout Shipping Options on the Shipping Manager page, select Add a custom zone from the Add shipping zone drop-down. The Add custom zone dialog will then appear.

2. Complete the fields under the Zone and Handling fee tabs and click Submit.

   

   
3. Click Configure next to the zone you added.

4. Choose one of the following options:

   • To enable static shipping quotes, toggle one of the options to enable under Static shipping quotes, complete the fields, and click Submit. Repeat this step for each additional option.
   • To configure real-time shipping quotes, click Connect next to the real-time shipping option you want to use under Real-time shipping quotes, complete the fields under each tab, and click Submit. Repeat this step for each additional option. .
5. Click Done.