> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/bigcommerce/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/bigcommerce/1.0-4/introduction/general-workflow.md).

# General workflow

Learn about the general workflow for the BigCommerce app.

Digital River integrates with the BigCommerce app with a seamless front-end purchasing experience. It includes product details, merchandising, checkout, and payment information, while Digital River handles back-end functions, including behind-the-scenes tax compliance, payment processing, and risk mitigation. 

<div align="left"><img src="https://385943888-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYQsO02eKz9DuHs39Wm-694727794%2Fuploads%2Fv8fhmtfJ5TrtJOoyYnHk%2Fshopper-flow-image.PNG?alt=media&amp;token=9cd24e3e-4f04-4572-a1f8-1d8755d1b75b" alt=""></div>

The Digital River app provides a host of benefits:

* Seamless connectivity with Digital River's Global Seller Services solution
* Easy to install and configure
* No micromanagement of the front-end shopper experience
* Alleviates the burden of tax and fraud risk
* Unites best-in-class front-end and back-end solutions