> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/bigcommerce/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/bigcommerce/1.0-4/introduction/general-workflow.md).

# General workflow

Digital River integrates with the BigCommerce app with a seamless front-end purchasing experience. It includes product details, merchandising, checkout, and payment information, while Digital River handles back-end functions, including behind-the-scenes tax compliance, payment processing, and risk mitigation.&#x20;

<div align="left"><img src="/files/hLJ8UmJOYGngGSvfzNLM" alt=""></div>

The Digital River app provides a host of benefits:

* Seamless connectivity with Digital River's Global Seller Services solution
* Easy to install and configure
* No micromanagement of the front-end shopper experience
* Alleviates the burden of tax and fraud risk
* Unites best-in-class front-end and back-end solutions


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.digitalriver.com/bigcommerce/1.0-4/introduction/general-workflow.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
