Order checkout and post-checkout processes

Learn more about admin and customer roles and experiences involved in the complete order checkout process.

The complete order checkout process can be looked at as four distinct order management operations:

• Order checkout - Shopper creates and checks out an order.

• Order fulfillment - Post-order operation handled by Admin or Store Manager.

• Order cancellation - Post-order operation handled by Admin or Store Manager.

• Order refunding - Post-order operation handled by Admin or Store Manager.

The linked sub-sections provide more information on each of these operations.