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Salesforce Lightning B2B Commerce App 1.0.1
Salesforce Lightning B2B Commerce App 1.0.1
  • Salesforce Lightning B2B Commerce App 1.0.1
  • Introduction
    • How it works
  • Integrate the Salesforce Lightning app
    • Step 1: Install the Digital River app
    • Step 2: Configure the Digital River app
    • Step 3: Register external services
    • Step 4: Configure DCM logs
    • Step 5: Add custom fields to the page layouts
    • Step 6: Enable email deliverability
    • Step 7: Import ECCN codes, tax groups, and tax types
    • Step 8: Configure and synchronize the products
    • Step 9: Schedule backend jobs
    • Step 10: Set up integration between Salesforce and Digital River
    • Step 11: Set up webhooks
    • Step 12: Configure landed cost
    • Step 13: Manage permission sets
    • Step 14: Configure shipping integration
    • Step 15: Integrate the Digital River components into the checkout flow
    • Step 16: Test the Salesforce Lightning app integration
  • Extend the Salesforce Lightning app
    • Extend the ship from address
    • Extend the webhook framework
    • Configure subscriptions
  • User guide
    • Regulatory fees
    • Tax certificates
    • Tax identifiers
    • My wallet
    • Checkout and order creation
    • Fulfillment/cancellation flow
    • Refunds
    • Invoices and credit memos
  • Support
  • Appendix
    • Custom fields and objects
    • Enable or disable US tax certificates
    • Contact point address
    • Multi-currency support
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  1. User guide

Checkout and order creation

Learn more about checkout and order creation.

PreviousMy walletNextFulfillment/cancellation flow

Last updated 3 years ago

This section describes how to complete a checkout using the Checkout flow OOTB as provided by the Salesforce Lightning app. Actual steps may vary depending on your implementation.

To complete the checkout process and create an order:

  1. Enter the keyword or SKU number in the Search field (or select the products to add to the cart).

  2. Click Add to Cart.

  3. Click Continue Shopping to add more items, or click View Cart to proceed to checkout.

  4. Click Proceed to Checkout to pay for the items in the cart. The Buyer Info page will be displayed.

  5. Add required information on the Buyer Info page and click Next. The Delivery Method page appears.

  6. Select the Delivery Method and click Next. The Order Review page appears.

  7. Select the Terms and Conditions checkbox and click Next. The Payments page appears. Note: If the cart contains subscription products, the Terms and Conditions include highlighted information about subscriptions.

  8. Select New Payment method or use the existing payment method (via the Stored Payment tab) and click Continue. Note: If the cart contains a subscription product, you will be required to save a payment method or use a previously saved payment method. Select the Yes, please save this account and payment information for future purchases. checkbox. Click Continue. The Order Summary page appears.

  9. Click Place Order. The checkout and order creation process is completed with an order confirmation.