How it works

Learn how the Salesforce Lightning app works.

Use the Salesforce Lightning app to enable Digital River to be the merchant of record for storefronts hosted on the Salesforce platform.

• Salesforce Lightning B2B Commerce maintains all pricing and product data.

• Digital River maintains minimal product data used to fulfill its requirements as the merchant of record. This data is used for tax calculations, tax collection, tax payments, and payment processing.

• Digital River automatically syncs with the Product (Product2) in Salesforce Lightning with minimal information needed to calculate taxes and enable the merchant of record functions.

• Digital River maintains a copy of the cart (WebCart), the customer, and the order.

• The fulfiller must update the status of the order from accepted to fulfilled or canceled in Salesforce. The Digital River app sends the updated order status to Digital River, who will settle the funds.

Digital River checkout flow

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Checkout flow diagram