> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/woocommerce/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/woocommerce/1.0-1/user-guide/refund.md).
# Refund the order
Learn how to refund the order.
To refund the WooCommerce order with this Digital River extension:
1. Go to **WooCommerce**, click **Orders**, and then click the order which the customer wants to be refunded.
2. Choose the **Request Refund** from the **Status** dropdown and click **Update**.
{% hint style="info" %}
You can only refund the order when the order status is **Completed**.
{% endhint %}
This extension listens to the `order.charge.refund.complete` event, which you can see on the Digital River Dashboard under **Event logs**. Once the plugin listens to this event, it marks the order as **refunded**.
If you try to refund the order which has a status other than **Completed**, you will see the following error message:
