> For the complete documentation index, see [llms.txt](https://docs.digitalriver.com/woocommerce/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalriver.com/woocommerce/1.0-1/user-guide/order.md).
# Order checkout
Once the products are added to the cart and the shopper proceeds to checkout, the shopper has to fill in the billing and shipping information on the **Checkout** page. Shoppers need to click **Calculate Total** to see the product total and payment methods and every time the shopper changes anything in **Address**, **Name**, or any other field, they will have to click **Calculate Total** to see the changes.
You can find the button below the **Tax Exemption** section.
On the **Checkout** page, the shopper can opt for tax exemption based on the address they provided in the **Tax Exemption** section.
If the address country is the United States, the shopper will be prompted to upload their certificate.
Once the shopper places the order, the tax certificate is sent to Digital River for manual verification. Based on the results of the verification, the shopper will be notified whether or not their tax exemption certificate is valid.
If the address country is other than the United States, it will ask the shopper to enter the VAT number. An API call will be made to the Digital River platform to verify the VAT number. Upon successful verification, the tax will be exempted for current and future purchases.
The payment options that appear on the **Checkout** page are based on the payment methods configured for your account within the Digital River Drop-in.
Clicking **Your Saved Payment Methods** will show all the saved payment methods.
To select a payment method, click **Authenticate and Select**. The payment method will appear as the selected payment method.
To add a new payment method to the available payment methods, click **Add new payment method**, select a payment method, and then click **Place Order**.
The Store Manager or Admin view orders by going to **WooCommerce** and click **Orders**. By default, the order status will be **Pending** when the order is placed. Once the order passes the fraud management system, the status will change to **Ready to fulfill**.
### Order Management Flow
The following process shows the order management flow between Digital River and WooCommerce.
1. When a shopper places an order, the status changes to **Pending** by default until it passed the Digital River fraud system.
2. When the order status changes to **Accepted** in Digital River, the WooCommerce order status will change to **Ready to fulfill**.
3. Optional: If the automatic order fulfillment module is active, it will fulfill the order and change the status to **Fulfilled**.
4. When Digital River changes the status of the order to **Complete**, the status will change to **Completed** in WooCommerce.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.digitalriver.com/woocommerce/1.0-1/user-guide/order.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.