Support

Have a problem? We can help!

Contact the installing System Integrator or Partner for any errors, issues, or defects with your implementation of the Digital River commercetools integration.

If you have a defect with the app's functionality, send an email to commercetools-Integration@digitalriver.com. Please include the following information:

  • System Integrator or Partner’s contact information

  • A description of the issue (with a transaction ID if it is available)

  • Detailed reproduction steps

For additional questions or inquiries, contact your Digital River representative.

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