Support

Have a problem? We can help!

If there are any errors, issues, or defects with your implementation of the Digital River Salesforce B2C LINK Cartridge, contact the installing System Integrator or Partner.

If you believe there is a defect with the core functionality offered by the Digital River Salesforce B2C LINK Cartridge, send an email to [e-mail]. Include your:

• Salesforce install URL

• System Integrator/Partner’s information

• A description of the issue you are experiencing (with a transaction id if possible)

• Detailed reproduction steps.

For all other questions or inquiries, contact your Salesforce representative.

Known issues

Tested against Compatibility Mode: 19.10

Used the default locale for all implementations. The integration will work with any properly configured locale on the instance.

Release history

Version	Date	Changes
20.1.0		Initial release
20.2.0	December 2020	Added Drop-in
21.2.0	June 2021	We added support for tax identifiers and tax certificates. We now display regulatory fees. We added PSD2 support for saved cards. We added a webhook framework that allows you to receive notifications from Digital River. We now provide line-item support for landed cost: 22.1.0
22.1.0	February 2022	Updated SFRA version 6.0.0 templates section with code change and feature information Updated SFRA version 6.0.0 client scripts section with code change and feature information We now support Customer Credit functionality. Information was added on how to use it.