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Salesforce B2C LINK Cartridge 2.2
Salesforce B2C LINK Cartridge 2.2
  • Salesforce B2C LINK Cartridge 2.2
  • Introduction
    • General workflow
    • Features
    • What's new in version 2.2
  • Install the Salesforce B2C LINK Cartridge
  • Configure the Salesforce B2C LINK Cartridge
  • Test the Salesforce B2C LINK Cartridge
  • Extend the Salesforce B2C LINK Cartridge
    • Use Customer Credit
    • Customize the Customer Credit Cartridge
  • Operations and maintenance
  • User guide
  • Support
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  • Custom site preferences
  • Business Manager roles and permissions
  • Updating shipping methods to support digital products

Configure the Salesforce B2C LINK Cartridge

Set up the Salesforce B2C LINK Cartridge and Business Manager.

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Last updated 2 years ago

Custom site preferences

After successfully importing the metadata, select BM Merchant Tools, select Site Preferences, and then select Custom Preferences to see Custom Site Preferences Groups.

Click Digital River to see the cartridge setup fields.

Field Title

Description

Enable Digital River

Turns on/off Digital River integration.

*API Key

Digital River publishable API key.

*Digital River public key

Your public API key.

Webhook Signature Token

Each site is configured with a single endpoint URI and token.

Digital River ship from country

The ship-from country for physical products. You can only configure a single ship from country per site under Site Preferences in the Business Manager.

Digital River ship from state

The ship-from state for physical products.

Digital River ship from city

The ship-from city for physical products.

Digital River ship from address line 1

The ship-from address line 1 for physical products.

Digital River ship from address line 2

The ship-from address line 2 for physical products.

Digital River ship from postal code

The ship-from postal code for physical products.

Modified SKUs update requested

The custom attribute (flag) updated from the Business Manager extension.

Replace all promotions with one fixed amount.

Replace all promotions with one fixed amount

All SKUs update requested

The custom attribute (flag) updated from the Business Manager extension.

Enable US Tax exemptions

Enable processing of tax certificates.

Technical Email Address

The email address where the webhook notifications will be sent.

Digital River Default Entity

*Digital River provides the values for these fields.

Business Manager roles and permissions

To enable the Digital River Business Manager extensions, add the Write permission to the targeted access role. This is optional to enable the Digital River Service Checker and Request SKUs to update the modules.

In Business Manager, select Administration, and then select Roles and Permissions. To add the Digital River modules to a role, click the role you want to modify (or create a new one). Then click one or more checkboxes to select the Business Manager modules for that role.

In the next menu, add the Write permission to the Digital River group as indicated below.

Lastly, the order status update job must be able to access the order to update the status of the order properly. To enable this job to function properly, you must change the site settings.

  1. Select Merchant Tools, select Site Preferences, and click Order.

  2. Set Limit Storefront Order Access to No.

  3. Set Storefront Order Filter by Customer Session to No.

Updating shipping methods to support digital products

In order to meet the SFCC requirement to have a shipping method for creating an order, add a dedicated digital shipping method for digital products with a specified price amount. Set the Exclusions of the shipping method (as shown below).

Ensure that if the basket contains the products without the custom attributedrDigitalProductand products where that attribute is set tofalse, this digital shipping method will not be applicable. Therefore, customers are unable to select this shipping method for mixed and non-digital carts.

Note: All other existing shipping methods should be also configured so that they are not shown when there are only digital products in the basket.

The signing secret (signature token) used by the to send notifications for events such as a refund event from SFCC endpoints. Each webhook has a unique signing secret.

Important: Refer to before enabling.

The default selling entity used for compliance. Note that this value must match the format expected by the Digital River API and will be provided by Digital River.

See for more information about Digital River modules.

Business Manager
webhooks
selling entity
this information