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Salesforce B2B Commerce App 2.0
Salesforce B2B Commerce App 2.0
  • Salesforce B2B Commerce App 2.0
  • Introduction
    • How it works
    • Before you begin
    • Enabling Digital River fulfillments
  • Integrating the Digital River Salesforce B2B Commerce App
    • Step 1: Install the Salesforce B2B Commerce App
    • Step 2: Create page labels
    • Step 3: Configure the Salesforce B2B Commerce App
    • Step 4: Add custom Salesforce B2B Commerce App fields to page layouts
    • Step 5: Enable email deliverability
    • Step 6: Import ECCN codes, tax groups, and tax types
    • Step 7. Update the Product Sync settings
    • Step 8: Set up Digital River fulfillments
    • Step 9: Configure CC Admin settings
    • Step 10: Schedule backend jobs
    • Step 11: Manage permission sets
    • Step 12: Test the Digital River App Configuration
    • Step 13: Configure the Salesforce B2B Commerce App Logs
    • Step 14: Override the default App implementation
  • Uploading tax certificates (US TEMS)
  • Managing subscriptions
  • Managing regulatory fees
  • Issuing refunds
  • Support
  • Salesforce B2B Commerce App logs
  • Version number
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  1. Introduction

How it works

PreviousIntroductionNextBefore you begin

Last updated 4 years ago

Use the Salesforce B2B Commerce App to enable Digital River to be the merchant of record for storefronts hosted in Salesforce B2B Commerce.

  1. Salesforce B2B Commerce maintains all pricing and product data.

  2. Digital River maintains minimal product data used to fulfill its requirements as the merchant of record. This data is used for tax calculations, tax collection, tax payments, and payment processing

  3. Digital River automatically syncs with the CC Product in Salesforce B2B Commerce with minimal information needed to calculate taxes and enable the merchant of record functions.

  4. Digital River maintains a copy of the cart, customer, and order.

Checkout flow

The following sequence diagram shows the interaction between the Shopper, Salesforce B2B Commerce, the Salesforce B2B Commerce App, and Digital River.

The app currently does not support Guest checkout.

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checkout_flow_phase-2.0-latest.png
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Download to view the Checkout Flow sequence diagram.