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Salesforce Lightning B2B Commerce App 1.0
Salesforce Lightning B2B Commerce App 1.0
  • Salesforce Lightning B2B Commerce App 1.0
  • Introduction
    • How it works
  • Integrate the Salesforce Lightning app
    • Step 1: Install the Digital River app
    • Step 2: Configure the Digital River app
    • Step 3: Register external services
    • Step 4: Configure DCM logs
    • Step 5: Add custom fields to the page layouts
    • Step 6: Enable email deliverability
    • Step 7: Import ECCN codes, tax groups, and tax types
    • Step 8: Configure and synchronize the products
    • Step 9: Schedule backend jobs
    • Step 10: Set up integration between Salesforce and Digital River
    • Step 11: Set up webhooks
    • Step 12: Configure landed cost
    • Step 13: Manage permission sets
    • Step 14: Configure shipping integration
    • Step 15: Integrate the Digital River components into the checkout flow
    • Step 16: Test the Salesforce Lightning app integration
  • Extending the Salesforce Lightning app
    • Extend the Ship From Address
    • Extend the webhook framework
  • User guide
    • Regulatory fees
    • Tax certificates
    • Tax identifiers
    • My wallet
    • Checkout and order creation
    • Fulfillment/cancellation flow
    • Refunds
    • Invoices and credit memos
  • Support
  • Appendix
    • Enable or disable US tax certificates
    • Contact point address
    • Multi-currency support
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  • Digital River checkout flow
  1. Introduction

How it works

Learn how the Salesforce Lightning app works.

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Last updated 3 years ago

Use the Salesforce Lightning app to enable Digital River to be the merchant of record for storefronts hosted on the Salesforce platform.

  • Salesforce Lightning B2B Commerce maintains all pricing and product data.

  • Digital River maintains minimal product data used to fulfill its requirements as the merchant of record. This data is used for tax calculations, tax collection, tax payments, and payment processing.

  • Digital River automatically syncs with the Product (Product2) in Salesforce Lightning with minimal information needed to calculate taxes and enable the merchant of record functions.

  • Digital River maintains a copy of the cart (WebCart), the customer, and the order.

Digital River checkout flow

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DR_Checkout_Flow_v3_1.0.png
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Checkout flow diagram