Have a problem? We can help!

If there are any errors, issues, or defects with your implementation of the Digital River Salesforce B2C LINK Cartridge, contact the installing System Integrator or Partner.

If you believe there is a defect with the core functionality offered by the Digital River Salesforce B2C LINK Cartridge, send an email to Include your:

  • Salesforce install URL

  • System Integrator/Partner’s information

  • A description of the issue you are experiencing (with a transaction id if possible)

  • Detailed reproduction steps.

For all other questions or inquiries, contact your Salesforce representative.

Known issues

Tested against Compatibility Mode: 19.10

Used the default locale for all implementations. The integration will work with any properly configured locale on the instance.

Release history





Initial release


December 2020

Added Drop-in


June 2021

  • We added support for tax identifiers and tax certificates.

  • We now display regulatory fees.

  • We added PSD2 support for saved cards.

  • We added a webhook framework that allows you to receive notifications from Digital River.

  • We now provide line-item support for landed cost.

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