# Support

If you encounter any errors, issues, or defects with your implementation of the Magento Extension, contact your System Integrator or Partner.&#x20;

If you believe there is a defect with the core functionality offered by the Digital River App, send an email to <magento@digitalriver.com> with your:&#x20;

* Magento store URL
* System Integrator/Partner's information
* A description of the issue you are experiencing (with a transaction ID if possible), and detailed reproduction steps

For questions or inquiries about Magento, contact your Magento representative.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.digitalriver.com/adobe-commerce-extension/1.0.0/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
