Troubleshooting API calls

Learn how to resolve problems with API calls.

The examples in this section use your_access_token as a placeholder for an actual token.

401 Error

Issue

A 401 error occurs when there is a bad Dispatch token or Global Commerce User API token.

Resolution

Send an API call to identify where the token originated and when it expired. For example:

HTTP

GET /oauth20/access-tokens?token=your_access_token  HTTP/1.1
Host: api.digitalriver.com

The response shows you where the token originated in the domain field and when it expired in the expiresIn field.