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Adobe Commerce Extension 4.0
Adobe Commerce Extension 4.0
  • Adobe Commerce Extension 4.0
  • Introduction
    • How it works
    • Features
    • What's new in version 4.0
  • Install the Digital River Extension
  • Configure the Digital River Extension
    • Step 1: Retrieve API credentials
    • Step 2: Configure the Digital River admin settings
    • Step 3: Create a webhook
    • Step 4: Configure the payment method settings
    • Step 5: Configure other store settings
    • Configuring taxes
    • Configuring products
    • Configure cross-border features
      • Configure dynamic pricing
      • Configure currency rates
      • Configure allowed shipping countries
      • Configure Digital River shipping quotes
    • Enabling landed costs
    • Refunding landed costs
    • Terms of sale, privacy policy, and acceptance
    • Configuring a second website, store, or store view
    • Regulatory fee support
    • Managing United States tax certificates
    • Supporting a fixed price bundle
    • Enabling Magento's Purchase Order payment method
    • Digital River columns in the Magento Admin UI
    • Shopper experience
      • Saving payment methods
      • My Account page
      • Store credit
      • Gift Cards
      • Tax identification numbers
      • VAT invoices and credit memos
      • Taiwanese invoices and eGUI information
      • Configure refunds for asynchronous payment methods
  • Test the Digital River Extension
  • Troubleshooting and maintenance
  • Support
  • Appendix
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  1. Configure the Digital River Extension

Enabling landed costs

Learn how to enable landed costs.

PreviousConfigure Digital River shipping quotesNextRefunding landed costs

Last updated 1 year ago

Landed costs represent the entire cost a customer must pay to purchase a product from one country and have it shipped to an address in another country. It includes product price, shipping, taxes, duties, and fees. Digital River provides an estimated landed cost for you to display to the customer and adds the cost to the order total. Digital River remits those landed costs to you. Your fulfiller relays the order to your carrier, who completes the customs paperwork, ships the package to the destination country, pays the duties and taxes on behalf of your customer, and invoices you for performing the service.

To take advantage of the landed cost feature, complete the following steps:

  1. Verify your fulfiller ships packages outside their country (not all fulfillers provide this service).

  2. Verify your carrier offers this service. In other words, verify the carrier prepays the landed costs on behalf of the customer and sends the invoice to you.

  3. Sign an addendum in your Digital River contract to enable landed costs.

  4. Define the cross-border patterns (that is, the ship-to countries) where you want to collect landed costs.

  5. Provide samples of completed customs forms to Digital River's Compliance department for approval.

  6. Provide your Account Manager with a list of the ship-from and ship-to countries for which you want to enable the collection of landed costs.

Note: To prevent double taxation, set all Tax and Display settings to Excluding Tax.

To enable the landed cost feature, complete the following steps in the Magento Admin UI:

  1. In Digital River settings, specify the HS code for each product in your Magento Catalog you plan to sell cross-border.

  2. you plan to sell cross-border with the Digital River SKU Service.

  3. Enter your warehouse address in the Shipping Origin field in your Store Configurations (Stores > Configuration > Sales > Shipping Settings > Origin) and click Save.

Once this feature is configured, landed costs will be calculated, collected, and applied to orders that contain physical goods that are shipped cross-border to approved countries.

Sync each of the products