Support

Have a problem? We can help!

If you encounter any errors, issues, or defects with your implementation of the Digital River App, contact your System Integrator or Partner.

If you believe there is a defect with the core functionality offered by the app, go to https://help.vtex.com/ or send an email to [e-mail] with your:

• VTEX install URL

• System Integrator/Partner’s information

• A description of the issue you are experiencing (with a transaction ID if possible), and detailed reproduction steps

For all other questions or inquiries, contact your VTEX representative.