Step 15: Integrating refunds

Learn how to integrate refunds.

You can manage refunds at the order and line-item level from the Digital River Dashboard. The Salesforce Lightning app provides a Refunds button on the order. When you click the Refunds button, you will be redirected to the Order details page in the Dashboard.

The Refunds button is only available to users assigned to the DigitalRiver Connector - Refunds permission set.

To add the Refunds button to your Order layout:

  1. Select Order Layout and click Finish.

  2. Click Done.

  3. Click Save and then click Activate.

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