Support

Have a problem? We can help!

If there are any errors, issues, or defects with your implementation of the Digital River Salesforce B2C LINK Cartridge, contact the installing System Integrator or Partner.

If you believe there is a defect with the core functionality offered by the Digital River Salesforce B2C LINK Cartridge, send an email to salesforce@digitalriver.com. Include your:

  • Salesforce install URL

  • System Integrator/Partner’s information

  • A description of the issue you are experiencing (with a transaction id if possible)

  • Detailed reproduction steps.

For all other questions or inquiries, contact your Salesforce representative.

Known issues

Tested against Compatibility Mode: 19.10

Used the default locale for all implementations. The integration will work with any properly configured locale on the instance.

Release history

Version

Date

Changes

20.1.0

Initial release

20.2.0

December 2020

Added Drop-in payments

21.2.0

June 2021

  • We now display regulatory fees.

  • We added PSD2 support for saved cards.

  • We added a webhook framework that allows you to receive notifications from Digital River.

    • We now provide line-item support for landed cost: 22.1.0

22.1.0

February 2022

  • Updated SFRA version 6.0.0 templates section with code change and feature information

  • Updated SFRA version 6.0.0 client scripts section with code change and feature information

  • We now support Customer Credit functionality. Information was added on how to use it.

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