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Salesforce B2B Commerce App 2.1.0
Salesforce B2B Commerce App 2.1.0
  • Salesforce B2B Commerce App 2.1.0
  • Introduction
    • How it works
    • What's new in version 2.1.0
    • Requirements
  • Integrating the Digital River Salesforce B2B Commerce App
    • Step 1: Install the Digital River App for Salesforce B2B
    • Step 2: Create page labels
    • Step 3: Configure the Salesforce B2B Commerce App
    • Step 4: Add custom Salesforce B2B Commerce App fields to page layouts
    • Step 5: Enable email deliverability
    • Step 6: Import ECCN codes, tax groups, and tax types
    • Step 7. Update the Product Sync settings
    • Step 8: Set up Digital River fulfillments
    • Step 9: Set up webhooks
    • Step 10: Configure CC Admin settings
    • Step 11: Configure landed cost
    • Step 12: Schedule backend jobs
    • Step 13: Manage permission sets
    • Step 14: Configure the Salesforce B2B Commerce app logs
    • Step 15: Test the Digital River Salesforce B2B Commerce app integration
    • Step 16: Override the default App implementation
  • Support
  • Version number
  • Appendix
    • Fulfillment and cancellation flow
    • Issuing refunds
    • Managing regulatory fees
    • Managing subscriptions
    • Salesforce B2B Commerce App logs
    • Uploading tax certificates (US TEMS)
    • VAT invoices
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Last updated 4 years ago

If you encounter any errors, issues, or defects with your implementation of the Salesforce B2B Commerce App, contact your System Integrator or Partner.

If you believe there is a defect with the core functionality offered by the App, send an email to with your:

  • Salesforce install URL

  • System Integrator/Partner’s information

  • A description of the issue you are experiencing (with a transaction ID if possible), and detailed reproduction steps

For all other questions or inquiries, contact your Salesforce representative.

salesforce@digitalriver.com