Support

Have a problem? We can help!

If you encounter any errors, issues, or defects with your implementation of the Magento Extension, contact your System Integrator or Partner.

If you believe there is a defect with the core functionality offered by the Digital River App, send an email to magento@digitalriver.com with your:

  • Magento store URL

  • System Integrator/Partner's information

  • A description of the issue you are experiencing (with a transaction ID if possible), and detailed reproduction steps

For questions or inquiries about Magento, contact your Magento representative.