Reversals

Understand how to handle returns and refunds.

The Digital River API has configurable features that allow you to handle order reversals. These features are at the core of how you'll process returns and refunds. They are represented in the Digital River with the following resources:

Resource

Description

Fulfillment Returns

When Digital River coordinates returns on your order, you can use this resource to manage returns of physical products.

Returns

When a third-party coordinates returns on your order, you can use this resource to notify Digital River that an order is partially or fully returned.

Refunds

You can use this resource to partially or fully refund an order charge.