Reversals

Understand how to handle returns and refunds.

The Digital River API has configurable features that allow you to handle order reversals. These features are at the core of how you'll process returns and refunds. They are represented in the Digital River with the following resources: 
Resource
Description
​Fulfillment Returns​
When Digital River coordinates returns on your order, you can use this resource to manage returns of physical products. 
​Returns​
When a third-party coordinates returns on your order, you can use this resource to notify Digital River that an order is partially or fully returned. 
​Refunds​
You can use this resource to partially or fully refund an order charge.

Capturing and cancelling payment charges

Returns

Last updated 3 months ago

Resource	Description
Fulfillment Returns	When Digital River coordinates returns on your order, you can use this resource to manage returns of physical products.
Returns	When a third-party coordinates returns on your order, you can use this resource to notify Digital River that an order is partially or fully returned.
Refunds	You can use this resource to partially or fully refund an order charge.